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Human Resources Support Associate

1 tydzień temu

Kraków, Lesser Poland TN Poland Pełny etat

About the Role

The HR Service Excellence Specialist will play a critical role in delivering exceptional HR services and maintaining high customer satisfaction.

About the Responsibilities:

  1. Act as the primary point of contact for HR-related inquiries and provide timely, accurate, and valid information through various channels.
  2. Navigate employees and managers through self-service transactions and processes in our HR system (Workday).
  3. Maintain data accuracy and integrity in our HR system.
  4. Collaborate closely with colleagues from other HRConnect teams to drive continuous improvement.

About You:

  • Relevant experience in customer service (1-3 years).
  • Excellent written and oral communication skills in English and German (C1 level).
  • Ability to navigate complex HR processes and systems.
  • Strong problem-solving skills and attention to detail.
  • Culture fit with our values of diversity, inclusivity, and equal opportunities.

We Offer:

  • A collaborative and supportive work environment.
  • A hybrid working model with 3 days in the office and 2 days from home.
  • Professional development opportunities.
  • Flexible working hours and additional days off.
  • A charity program promoting employee volunteering.
  • An extensive benefits package.
  • Wellness initiatives promoting work-life balance and physical/mental well-being.