Technical Service Associate
3 dni temu
TN Poland is a leading recruitment agency specializing in permanent recruitment for mid- and senior-level positions and white-collar outsourcing. We are dedicated to supporting Polish and global enterprises in sourcing key talent and human resources management.
We are currently seeking a Technical Service Associate to join our client's support function. As a key member of their team, you will be responsible for providing technical assistance to Finnish-speaking clients in the streaming industry.
Responsibilities include:
- Providing technical assistance via phone, chats, and emails from Finnish-speaking clients
- Addressing technical inquiries and issues in a timely and efficient manner
- Serving both B2B and B2C clients with professionalism and courtesy
- Ensuring high-quality customer service through effective communication and problem-solving skills
You will be working closely with our client's management team to ensure seamless delivery of services and continuous improvement of processes.
We are looking for an individual with excellent language skills, strong technical abilities, and a passion for delivering exceptional customer experiences.
In this role, you will have the opportunity to work in a dynamic and supportive environment, develop your skills and knowledge, and contribute to the success of our client's business.
Required Skills and Qualifications:
- Fluency in Finnish (C1 level) and English written and verbal (B2)
- Strong technical skills and ability to learn new technologies quickly
- Ability to work independently and as part of a team
- Contract of employment or contract of mandate
- Availability to work 5 days out of 7 with 8.5 hours long shifts per day (including breaks), between: Mon-Fri 8:00-18:00
- Work from the office in Warsaw
- Relocation package - transportation costs within Poland and from abroad (flight/train/bus tickets) and 2 weeks accommodation in a hotel)
- Social package (MyBenefit cafeteria, private medical care, life insurance)
-
Technical Support Associate
3 dni temu
Kraków, Lesser Poland TN Poland Pełny etatWe are seeking a Technical Support Associate to join our dynamic team.In this role, you will provide top-notch technical support to our clients and customers, handling their inquiries and resolving issues through various channels.You will work closely with our internal teams to ensure seamless communication and collaboration, providing timely and effective...
-
Technical Support Associate
2 dni temu
Kraków, Lesser Poland Headhunt International Pełny etatTechnical Support Associate PositionWe are seeking a highly skilled Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing technical support and assistance to our customers.The ideal candidate will have excellent technical knowledge, strong communication skills, and a passion for delivering...
-
Service Excellence Associate
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the Job:Service Excellence AssociateThis exciting role involves providing top-notch support to our clients and customers. As a Service Excellence Associate, you will play a crucial role in delivering exceptional customer experiences through various channels.You will be responsible for handling customer inquiries and resolving issues promptly and...
-
Remote Customer Service Associate
5 dni temu
Kraków, Lesser Poland SpotOn Pełny etatRemote Customer Service AssociateWe are seeking a highly motivated and customer-focused Remote Customer Service Associate to join our team at SpotOn. As a Remote Customer Service Associate, you will be responsible for providing exceptional customer service to our clients remotely.Your key responsibilities will include:Responding to client inquiries through...
-
IT Service Delivery Associate
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatWe are seeking an IT Service Delivery Associate to join our team at TN Poland. In this role, you will be responsible for delivering high-quality technical support to our clients.Key Responsibilities:Providing technical assistance to clients via remote desktop connectionsDocumenting all interactions with clients in our ticketing systemCollaborating with other...
-
Service Delivery Associate
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the RoleWe are looking for a skilled Service Delivery Associate to join our team. In this role, you will be responsible for delivering exceptional service and ensuring client satisfaction.Key Responsibilities:Client Communication: Communicate effectively with clients, responding promptly and professionally to their inquiries via email and live...
-
Customer Service Associate with Spanish
2 dni temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatJob DescriptionWe are seeking a highly skilled and experienced CUSTOMER SERVICE ASSOCIATE with Spanish to join our team at TE Connectivity Corporation.About the RoleThis is an exciting opportunity for a motivated and customer-focused individual to work as a primary interface with direct account responsibility for customers, handling pre-sales or post-sales...
-
Customer Service Associate Role
3 dni temu
Kraków, Lesser Poland TN Poland Pełny etatWe are seeking a highly skilled Customer Service Associate to join our team in Krakow, Poland. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients and customers via various communication channels.About the RoleRespond to customer inquiries and resolve issues promptly and efficiently.Provide...
-
Sales Associate
5 dni temu
Kraków, Lesser Poland 믅扡慫 Pełny etatJob SummaryWe are seeking a skilled Sales Associate to join our team at . As a Sales Associate, you will be responsible for providing excellent customer service and ensuring that all store operations run smoothly.
-
Inventory Management Associate
5 dni temu
Kraków, Lesser Poland Stefanini, Inc Pełny etatWe are looking for a highly detail-oriented and organized Inventory Management Associate to join our team at Stefanini, Inc. As an Inventory Management Associate, you will play a critical role in ensuring the accuracy and integrity of our inventory levels and asset tracking.The ideal candidate will have a strong understanding of inventory management and...
-
Sales Associate
4 dni temu
Kraków, Lesser Poland 믅扡慫 Pełny etatCompany OverviewAt 📖, we want every person who goes through the recruitment process to feel that they can fully show their skills, competences and potential. We strive to be a workplace where everyone can grow and develop.Job DescriptionWe are looking for a Sales Associate to join our team in Kraków. As a Sales Associate, you will be responsible for...
-
Senior Technical Service Specialist
2 dni temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatSelect how often (in days) to receive an alert:At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewTE Connectivity's Product Information Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales...
-
Technical Service Representative
2 dni temu
Kraków, Lesser Poland Arche Consulting Sp. z o.o. Pełny etatAbout the Role:The Technical Service Representative will serve as the initial point of contact for our clients, addressing their IT concerns and providing Level 1 support.The role involves responding to end-user inquiries through various channels, including phone, email, and web tools.Accurate documentation and logging of interactions in the ticketing system...
-
Technical Service Desk Analyst
6 dni temu
Kraków, Lesser Poland Infosys Poland Pełny etatJob DescriptionWe are looking for a Technical Service Desk Analyst to join our team at Infosys Poland.The successful candidate will be responsible for providing technical support to our customers, troubleshooting issues, and escalating complex problems to senior technicians.Knowledge of English and French and Polish on at least B2 levelAt least 1 year of...
-
Network Operations Associate
23 godzin temu
Kraków, Lesser Poland Gcore group Pełny etatGcore Group is a leading international cloud and edge service provider, dedicated to delivering high-performance web infrastructure solutions. We are seeking a skilled Network Operations Associate to join our team.Job Overview:The Network Operations Associate will be responsible for monitoring and maintaining our network infrastructure, ensuring high...
-
Professional Services Associate
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAs a Professional Services Associate, you'll be part of a dynamic team that's passionate about delivering world-class customer service at TN Poland. We're looking for a skilled professional who can effectively communicate with customers, provide solutions, and maintain our excellent reputation.Key Requirements:At least two years of experience in customer...
-
Associate Cloud Product Manager
47 minut temu
Kraków, Lesser Poland Relativity Pełny etatAbout the RoleWe are looking for an Associate Cloud Product Manager to join our team at Relativity. As an Associate Product Manager, you will be responsible for owning and driving the development and evolution of our cutting-edge cloud data platform.You will collaborate closely with data engineering, applied science, and system architects to create scalable...
-
Technical Service Representative
3 dni temu
Kraków, Lesser Poland AVSystem Pełny etatWe are seeking a Technical Service Representative to join our team at AVSystem. As a key member of our support team, you will be responsible for ensuring the performance and reliability of our IoT solutions deployed globally.Job DescriptionPerform 1st line support duties, including prioritizing and acknowledging support tickets.Troubleshoot and resolve...
-
CUSTOMER SERVICE ASSOCIATE with Spanish
2 dni temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and...
-
Retail Sales Associate
7 dni temu
Kraków, Lesser Poland adidas W niepełnym wymiarze godzinAbout the RoleWe are seeking a highly motivated and enthusiastic Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining store visual merchandising standards.Key Responsibilities:Sales Performance: Meet or exceed...