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Application Support Specialist

2 tygodni temu


Gdańsk, Pomerania, Polska Jit Pełny etat
Job Overview

We are looking for a skilled Application Support Specialist to join our team at Jit Team.

This role involves supporting daily operations, responding to business requests, and managing incidents and problems in a dynamic Capital Market FO/BO environment.

You will have opportunities to engage in proactive incident prevention and productivity improvement, collaborate with global teams, and participate in IT Service Management tasks and Continuous Service Improvement.

We offer a collaborative work environment that values proactive problem-solving and continuous improvement.

Responsibilities
  • Support daily operations for Production and Pre-Production environments.
  • Respond to business requests, daily system monitoring, and EOD job flow monitoring.
  • Manage incidents, problems, and continuous service improvement while ensuring compliance with industry standards and processes.
Required Skills
  • Experience in supporting daily operations in Production and Pre-Production environments.
  • Ability to respond to business requests and manage incidents and problems.
  • Familiarity with Windows applications, XML, SQL, PL/SQL, MQ Series, CFT, Control-M, Monitoring solutions, and ITIL-based IT Service Management tools.