Application Support Specialist

4 dni temu


Gdańsk, Pomerania, Polska Astek Group Pełny etat

Join to apply for the Application Support Specialist role at Astek

Talent Acquisition Specialist | IT Recruitment

We are a part of ASTEK Group, which has been gathering experience in the global consulting and engineering services market since 1988. ASTEK Group is a global player in engineering and technology consulting, present on 5 continents.

What do we learn from other Group entities in our daily work? First and foremost: inspiration, objectives, good practices, innovative activities and values. In 2020, 2021, 2022 and 2023 we received the Great Place to Work certificate, and found ourselves among the 15 Best Workplaces in Poland in the category: large companies.

How about joining ASTEK Polska's community of Application Support Specialists?

  • Up to 14500 PLN gross/month / CoE
  • Up to 950 PLN net + VAT / day / B2B

The day-to-day responsibilities of an Application Support Specialist include:

  • Delivering technical support for internal and third-party applications
  • Cooperating daily with the Development team, Business team, third-party Vendor, Infrastructure team, Database team, etc.
  • Working by ITIL best practices (incident, work order, change, problem, task, problem investigation, etc.)
  • Driving and coordinating maintenance activities such as software upgrades, license renewals, certificate renewals, hardware management, infrastructure patching activities, vulnerability process, software and hardware migration, disaster recovery tests, etc.
  • Preparing and maintaining technical documentation about supporting applications and its components
  • Providing expertise on technical issues and making recommendations for technology infrastructure, software, equipment, etc.

Main requirements:

  • Experienced in the IT industry
  • Experience as 2nd line support specialist
  • Knowledge about the ITIL framework and its practical usage
  • Understanding Scrum / Agile way of working
  • Understanding the concept of continuous integration and deployment (Ansible, Bamboo, GIT, Bitbucket/GitHub)
  • Focused on maintenance and continuous improvement of supported application
  • Well organized
  • Proactive problem-solving attitude

Added value for you:

  • Possibility to choose preferred type of cooperation (regular job contract with all benefits or flexible B2B contract)
  • Technical trainings, certificates and upskilling
  • Competence Center mentoring - you will be a member of CC community from the first day of your work. You'll have a chance to develop your skills, participate in various conferences and share your knowledge and experience with people who face the same challenges in their daily work
  • Clear career path
  • Employee benefits package
  • Friendly work atmosphere, social events and team-building meetings

ref. AO186527

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries
  • IT Services and IT Consulting
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