Process Management Expert

10 godzin temu


Kraków, Lesser Poland Heineken Pełny etat

We are a team of passionate professionals dedicated to delivering exceptional results through our expertise, passion, and pride to be GREEN.

Job Summary

We are seeking a Process Management Expert to join our HEINEKEN Kraków (HEINEKEN Global Shared Services) team. As a key member of our organization, you will play a vital role in driving business process excellence and ensuring the success of our global program.

Main Responsibilities
  • Support HEINEKEN's Global Programme (DBB) by providing expertise in Business Process Management and ensuring seamless collaboration between the Global, Regional and Operating Company teams.
  • Guide and coach the global design DBB team to ensure process designs, including roles, applications, risks, and controls, are accurately documented in ARIS Cloud following global standards.
  • Oversee that the designed processes align with HEINEKEN's process taxonomy and proactively ensure their completeness and accuracy.
  • Provide functional support to the DBB design team and local teams, addressing questions and guiding end users (global and OpCo viewers).

You are a good candidate if you have:

Essential Requirements
  • 3-7 years of experience in Business Process Management, with expertise in process modelling conventions (e.g., BPMN2.0) and providing functional support for process modelling applications (e.g., ARIS, Signavio, or similar).
  • Experience working with multiple OpCos across regions, demonstrating strong cultural awareness and adaptability.
  • Solid understanding of end-to-end process thinking, with a combination of analytical and conceptual skills.
  • Proficiency in process modelling tools (e.g., ARIS, Bizagi, Visio, Lucidchart).

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