Account Recovery Specialist with French Language Skills

3 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

For a global leader in the consumer goods industry, we are seeking an experienced Account Recovery Specialist with proficiency in French to join our team at TN Poland.

About the Role

We are looking for a highly motivated candidate to execute timely dunning activities, contact customers to resolve outstanding payments, and escalate issues as needed.

The ideal candidate will have previous experience in a similar role, proficiency in SAP, exceptional attention to detail, and fluency in French (minimum C1) and English (minimum B2).

Key Responsibilities
  1. Analyze aging reports to prioritize collection efforts, monitor accounts, and ensure efficient cash collection.
  2. Build and maintain positive customer relationships, address payment issues, and negotiate payment plans.
  3. Assess customer solvency, adjust credit limits, check credit availability, and manage blocked orders.
  4. Work closely with the I2C team and other departments to streamline processes and enhance cash collection.
  5. Perform reconciliation and closing tasks related to cash collection and maintain accurate records.
What We Offer
  • A hybrid work model with 2 days per week in the office in Warsaw.
  • Private medical care, sport card, life insurance, annual bonus, and additional benefits.
  • Opportunities for career advancement and professional growth.
  • Annual performance bonuses and recognition of achievements.
  • Team-building events, integration activities, and participation in charitable initiatives.


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