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Team Performance Manager

1 tydzień temu


Warszawa, Mazovia, Polska Michael Page Pełny etat
About Our Organization

We are a prominent global firm with an office in a bustling metropolis. We are dedicated to fostering a collaborative and flexible work environment.

Key Responsibilities
  • Manage the Warsaw-based team, ensuring regular check-ins, tracking attendance, and meeting deadlines and quality standards.
  • Encourage a client-centric mindset within the team, empowering them to handle complex requests effectively.
  • Provide guidance and support to team members while maintaining clear communication with management.
  • Ensure all important updates and information are shared with the team.
  • Maintain high-quality standards to meet client expectations.
  • Align HR and management activities with company policies and guidelines.
  • Act as the primary point of contact for any issues or queries, escalating matters to the Operations Manager when necessary.
  • Support recruitment and onboarding of new team members.
  • Collaborate with global BD & Marketing Managers to gather feedback and ensure smooth coordination with offices/regions.
  • Assist the team in completing tasks like managing marketing materials, updating content on websites, and preparing client overviews.
  • Develop expertise in Salesforce and help the team use it effectively.
  • Coordinate with lawyers to ensure marketing materials and pitch content are accurate.
  • Overs ee legal directory submissions and manage the pitch process from start to finish.
  • Contribute to planning and executing events like seminars, webinars, and conferences.
Desirable Qualifications
  • Bachelor's degree or equivalent required; a law or marketing qualification is beneficial.
  • Strong skills in Microsoft Office, especially Word, PowerPoint, and Excel.
  • Experience in business development or marketing within a law firm or professional services is preferred.
  • Interest in client-focused and general marketing campaigns.
  • Solid project management, time management, and organizational skills with the ability to handle multiple tasks under pressure and meet deadlines.
  • Able to take charge in challenging situations, find solutions, and maintain respect among colleagues.
  • Excellent written and verbal communication skills in English.
  • At least one year of experience managing or leading a team.