Digital Transformation Expert with Polish

1 dzień temu


Kraków, Lesser Poland Cognizant Pełny etat

Welcome to Cognizant, a global leader in digital transformation

We are looking for a Digital Transformation Expert with Polish language proficiency to join our team in Krakow, Poland.

As a Digital Transformation Expert, you will be responsible for driving digital innovation and transformation within our clients' organizations. You will work closely with cross-functional teams to design, implement, and deliver web-based solutions that meet clients' business needs.

The ideal candidate will have a strong understanding of digital technologies and be able to communicate complex technical concepts to non-technical stakeholders. They will also have experience working in a B2B environment and be familiar with customer service software applications.

Key Responsibilities:

  • Communicate with advertisers and internal sales and services teams via phone, email, and chat as needed
  • Design, implement, and deliver web-based solutions that meet clients' business needs
  • Give guidance, support, and train customers on how to use the products
  • Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed
  • Deliver high-quality service to your customers, exceeding client expectations and quality scoring measures

Requirements:

  • Fluent level of Polish and English language (C1)
  • Strong understanding of digital technologies
  • Troubleshooting skills
  • Experience working in a B2B environment
  • Strong communication, customer service, relationship management, and support skills


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