Product Specialist
4 dni temu
We are seeking a highly skilled Product Specialist to join our team at Roche, where you will play a vital role in supporting laboratory personnel and customers with their diagnostics needs.
The successful candidate will provide expert support in the following areas:
- Responding to customer inquiries and resolving technical issues related to IVD (In vitro diagnostics) systems.
- Assisting laboratory personnel with daily and complex tasks.
- Maintaining accurate documentation of work in our CRM system.
To be considered for this position, applicants should possess:
- A diploma in engineering or IT, which would be an advantage.
- Native-like language skills, specifically Polish, as it is an obligatory requirement.
- Excellent English communication skills, essential for abroad trainings, documentation, and team cooperation.
- Experience working with diagnostics instruments, although not mandatory, would be beneficial.
- Familiarity with specialty testing and knowledge of IT would also be advantageous.
- A strong focus on delivering exceptional customer service, demonstrating strong listening and communication skills by phone, and being comfortable working as part of a team.
- Strong organizational skills, with a commitment to completing tasks efficiently and effectively.
- A self-motivated individual who takes pride in their achievements and can adapt quickly to new challenges.
We offer a competitive salary, estimated to be around 60,000 - 80,000 PLN per annum, depending on experience and qualifications. Additionally, we provide a range of benefits, including training opportunities, health insurance, and a supportive work environment.
About RocheRoche is a global leader in the field of diagnostics and pharmaceuticals. We are committed to improving patient outcomes and enhancing the quality of life through innovative products and services.
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