Product Specialist

4 dni temu


Warszawa, Mazovia, Polska Roche Pełny etat
Job Description

We are seeking a highly skilled Product Specialist to join our team at Roche, where you will play a vital role in supporting laboratory personnel and customers with their diagnostics needs.

The successful candidate will provide expert support in the following areas:

  • Responding to customer inquiries and resolving technical issues related to IVD (In vitro diagnostics) systems.
  • Assisting laboratory personnel with daily and complex tasks.
  • Maintaining accurate documentation of work in our CRM system.
Required Qualifications

To be considered for this position, applicants should possess:

  • A diploma in engineering or IT, which would be an advantage.
  • Native-like language skills, specifically Polish, as it is an obligatory requirement.
  • Excellent English communication skills, essential for abroad trainings, documentation, and team cooperation.
  • Experience working with diagnostics instruments, although not mandatory, would be beneficial.
  • Familiarity with specialty testing and knowledge of IT would also be advantageous.
  • A strong focus on delivering exceptional customer service, demonstrating strong listening and communication skills by phone, and being comfortable working as part of a team.
  • Strong organizational skills, with a commitment to completing tasks efficiently and effectively.
  • A self-motivated individual who takes pride in their achievements and can adapt quickly to new challenges.
Compensation and Benefits

We offer a competitive salary, estimated to be around 60,000 - 80,000 PLN per annum, depending on experience and qualifications. Additionally, we provide a range of benefits, including training opportunities, health insurance, and a supportive work environment.

About Roche

Roche is a global leader in the field of diagnostics and pharmaceuticals. We are committed to improving patient outcomes and enhancing the quality of life through innovative products and services.


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