German Language Specialist Order Manager
3 dni temu
We are a health technology company that believes every human matters. We are committed to providing quality healthcare to all, and we need your help to achieve this goal.
As an Order Management Specialist with German, you will be responsible for handling end-to-end order processing, collaborating with customers, and leveraging SAP for efficient order tracking.
About the Role:This is a fixed-term role lasting 1.5 - 2 years.
You will work in a dynamic team supporting the DACH market.
Your primary responsibilities will include:
End-to-End Order Management: Ensure seamless order processing from configuration checks to shipment tracking.
Customer Support: Provide support to innovative healthcare providers and ensure smooth delivery of health products.
Emergency Product Orders: Prioritize and manage orders for critical medical devices, meeting urgent needs efficiently.
SAP Utilization: Leverage SAP for order processing and tracking to maintain operational excellence.
Cross-Departmental Collaboration: Work with account managers, project managers, and product managers to align on customer needs.
Problem-Solving: Address and resolve order-related issues promptly to maintain customer satisfaction.
An annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards offering various benefits
A discount for Philips' products
A wide range of training and learning opportunities
Promotion of a healthy lifestyle in the office
An Employee Assistance Program for mental well-being
First-hand experience in customer service, order management, procurement, supply chain, or logistics
Familiarity with English at minimum B2 level and German at minimum B1/B2 level
Excellent problem-solving skills and strong organizational abilities
Team player with good communication skills
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