Order Management Specialist

2 dni temu


Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

Job Overview:

We are seeking a highly organized and detail-oriented Order Management Specialist to join our team at TN Poland. As an Order Management Specialist, you will be responsible for managing incoming customer orders, ensuring accurate order information, and coordinating the order process until it is ready to be booked.

Your Role:

  1. Manage incoming customer orders, including systems, options, and upgrades
  2. Oversee and coordinate the order process to ensure accurate order information
  3. Collaborate with Account Managers, Project Managers, Product Managers, and other stakeholders to complete cases and prepare them for further processing in the Supply Chain team
  4. E nsure that all parts of a customer order are correctly listed on the order
  5. Collect missing information from specialists in the sales organization
  6. Ensure timely hand-over of cases to order management according to agreed policy

About You:

  • You have 2 years of experience in matrix organization, within Supply Chain, Order Management, or Customer Service
  • You are proficient in German and English languages (C1)
  • You have good communication skills and ability to cooperate with multiple functions to deliver results
  • You have the ability to prioritize your work and attention to detail
  • You have knowledge of SAP or other ERP and Salesforce (would be an advantage)


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