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Medical Device Complaint Triage Lead

1 tydzień temu

Warszawa, Mazovia, Polska Genpact Pełny etat
About the Role

As a Medical Device Complaint Triage Lead, you will play a critical role in ensuring that customer inquiries are properly evaluated and categorized as complaints or non-complaints.

Key Responsibilities
  1. You will be responsible for updating information from source systems in English into the Global Complaint Handling System (GCHS).
  2. Communicate new or updated information from a complaint to the Complaint Owner in the required language.
  3. Evaluate customer inquiries and ensure completeness of records.
What We Offer
  • Multicultural and diverse work environment.