Defect Reduction and Cost Optimization Leader
5 dni temu
About the Team
Our EU FBA Defect Reduction team is responsible for driving Cost of Customer Returns for Amazon and Sellers. We are seeking a creative and experienced Program Operations Manager to join our team.
Responsibilities
- E2E knowledge of FBA Customer Returns and major drivers of costs due to items that are not returned after being refunded to the customers.
- Identify and lead scalable solutions to reduce Amazon controllable returns.
- Develop processes to identify and reduce defects.
- Forecast defect reduction plan and financial impact and lead OP1, OP2, and 3YP.
- Lead funding discussions for product and process initiatives.
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