Defect Reduction and Cost Optimization Leader

5 dni temu


Warszawa, Mazovia, Polska ENGINEERINGUK Pełny etat

About the Team

Our EU FBA Defect Reduction team is responsible for driving Cost of Customer Returns for Amazon and Sellers. We are seeking a creative and experienced Program Operations Manager to join our team.

Responsibilities

  • E2E knowledge of FBA Customer Returns and major drivers of costs due to items that are not returned after being refunded to the customers.
  • Identify and lead scalable solutions to reduce Amazon controllable returns.
  • Develop processes to identify and reduce defects.
  • Forecast defect reduction plan and financial impact and lead OP1, OP2, and 3YP.
  • Lead funding discussions for product and process initiatives.


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