Uptime Team Member
4 tygodni temu
At Cross Border Talents, we're seeking a skilled Uptime Team Member to champion customer success in our Ghent office.
As a key member of our team, you'll be responsible for delivering exceptional customer experiences and ensuring seamless communication between all parties involved.
Main Responsibilities:
- Deliver Excellence: Provide top-notch customer service, ensuring every interaction meets our high standards.
- Multicultural Teamwork: Collaborate with colleagues from diverse backgrounds in a vibrant, supportive environment.
- Communication Mastery: Manage communication flows between all parties, providing clear, effective solutions both verbally and digitally.
- Dynamic Environment: Thrive in a fast-paced setting where creativity and a 'can-do' attitude make a real impact.
What We're Looking For:
- Language Skills: Fluency in 2 of the following languages - Polish, Lithuanian, Czech, or German - and English (B2/C1) with excellent interpersonal and communication skills.
- Experience: Previous customer service experience, basic skills in MS Office, and technical awareness of commercial vehicles.
- Skills: Strong problem-solving mindset, attention to detail, multitasking abilities, and a positive approach to stress and change.
- Team Player: Ability to work well in a team, manage stress positively, and adapt to a shifting environment.
What We Offer:
- Flexible Work Schedule: Fixed 7.5-hour days with a 30-minute lunch break, totaling 37.5 hours per week. Hybrid work arrangement available.
- Compensation: Negotiable salary, shift allowance, and meal vouchers. Enjoy gift vouchers for special occasions, holiday, and year-end money.
- Leave: 10 public holidays and 20 days of legal leave.
- Training: Comprehensive 4-week training.
- Career Growth: Opportunities for temporary contracts (1, 3, or 6 months) with potential for further development.
Location:
- Office Location: Ghent, Belgium
- Hybrid Working: Blend of office and remote work
Recruitment Steps:
- Initial Screening
- Ops Round Interview
- HR Interview
Are you ready to embark on an exciting journey with Cross Border Talents in Ghent?
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