Uptime Team Member

4 tygodni temu


Warszawa, Mazovia, Polska Cross Border Talents Pełny etat

At Cross Border Talents, we're seeking a skilled Uptime Team Member to champion customer success in our Ghent office.

As a key member of our team, you'll be responsible for delivering exceptional customer experiences and ensuring seamless communication between all parties involved.

Main Responsibilities:

  • Deliver Excellence: Provide top-notch customer service, ensuring every interaction meets our high standards.
  • Multicultural Teamwork: Collaborate with colleagues from diverse backgrounds in a vibrant, supportive environment.
  • Communication Mastery: Manage communication flows between all parties, providing clear, effective solutions both verbally and digitally.
  • Dynamic Environment: Thrive in a fast-paced setting where creativity and a 'can-do' attitude make a real impact.

What We're Looking For:

  • Language Skills: Fluency in 2 of the following languages - Polish, Lithuanian, Czech, or German - and English (B2/C1) with excellent interpersonal and communication skills.
  • Experience: Previous customer service experience, basic skills in MS Office, and technical awareness of commercial vehicles.
  • Skills: Strong problem-solving mindset, attention to detail, multitasking abilities, and a positive approach to stress and change.
  • Team Player: Ability to work well in a team, manage stress positively, and adapt to a shifting environment.

What We Offer:

  • Flexible Work Schedule: Fixed 7.5-hour days with a 30-minute lunch break, totaling 37.5 hours per week. Hybrid work arrangement available.
  • Compensation: Negotiable salary, shift allowance, and meal vouchers. Enjoy gift vouchers for special occasions, holiday, and year-end money.
  • Leave: 10 public holidays and 20 days of legal leave.
  • Training: Comprehensive 4-week training.
  • Career Growth: Opportunities for temporary contracts (1, 3, or 6 months) with potential for further development.

Location:

  • Office Location: Ghent, Belgium
  • Hybrid Working: Blend of office and remote work

Recruitment Steps:

  • Initial Screening
  • Ops Round Interview
  • HR Interview

Are you ready to embark on an exciting journey with Cross Border Talents in Ghent?



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