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Technical Leadership Manager

2 tygodni temu


Kraków, Lesser Poland CareerArc Pełny etat

CareerArc is on a mission to bring humanity, connection, and empathy back to business. As an Enterprise Support Director, you will be part of a high-performing team that takes a do-what-it-takes approach to problem solving.

We are seeking an experienced leader to manage a team of Technical Account Managers (TAMs). The ideal candidate will have a proven track record of building and leading teams to achieve concrete and measurable results.

  • Lead a team of TAMs to deliver high-touch technical support and technology configuration services.
  • Participate in capacity management, forecasting, financial performance, and resource allocation.
  • Help hire, onboard, train, and retain top talent.
  • Provide coaching and mentorship to guide career development for TAMs.

The right candidate will have excellent analytical/problem-solving skills, with a history of driving impact within an organization. They will also have experience recruiting and hiring exceptional candidates.