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Service Desk Leadership Position

1 tydzień temu


Kraków, Lesser Poland TN Poland Pełny etat

About Us:

TN Poland is a leading provider of technical support services. We are committed to delivering exceptional service to our clients and provide ongoing training and development opportunities to our staff.

Job Description:

This is a challenging and rewarding role that requires strong leadership and management skills. As a Technical Support Team Manager, you will be responsible for managing a team of 20-30 agents, ensuring they perform and adhere to standards of excellence and professionalism.

Key Skills and Qualifications:

  • 7+ years of experience in technical support.
  • Strong leadership and management skills.
  • Excellent communication and problem-solving abilities.
  • Ability to prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The opportunity to work with a dynamic and innovative team.