Service Desk Engineer with Danish
2 tygodni temu
technologies-expected : Microsoft 365 Active Directory about-project : Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company has 90,000+ employees across the globe. We are looking for a Service Desk Engineer with English and Danish to join our client's team. In this role, you will provide phone, email, and chat support to end users for one of our prestigious clients. As an L1 Support Engineer, you will handle incident management, service requests, change, and problem resolution following ITIL methodologies. The role requires strong communication skills, customer service expertise, and collaboration abilities to work effectively in a 24/7 shift environment. Stack: O365, Active Directory, Citrix, proficiency in Danish and English responsibilities : Handling incoming requests via phone, email, and chat, logging incidents according to procedures. Diagnosing and resolving issues related to Windows systems, networks (LAN, WAN, VPN), and Citrix. Installing and configuring software, peripherals, and IT equipment (laptops, printers, mobile devices). Managing user accounts (Office 365, Active Directory) and performing password resets. Supporting and training users on basic IT operations. Monitoring tickets and ensuring timely issue resolution. Creating and updating documentation in the knowledge base. Collaborating with other IT teams to ensure high-quality service delivery. requirements-expected : Experienced in a service desk environment. ITIL awareness (Certification not required but is a plus). Proficiency converse in Danish plus English. Good knowledge of Microsoft 365, Active Directory, Citrix. Hands on experience working in ITSM tools like Service Now, Remedy, etc. Customer Service/Interaction experience involving European customer i.e. US/UK based. offered : Private medical care for employees and their families at Medicover. Access to a benefit cafeteria system on the Worksmile platform. Life insurance.
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Service Desk Engineer with Italian
2 tygodni temu
Kraków, Lesser Poland Motife Sp. z o.o. Pełny etattechnologies-expected : Microsoft 365 Active Directory about-project : Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company has 90,000+ employees across the globe. We are...
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Service Desk Engineer with Swedish
2 tygodni temu
Kraków, Lesser Poland Motife Sp. z o.o. Pełny etattechnologies-expected : Microsoft 365 Active Directory about-project : Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company has 90,000+ employees across the globe. We are...
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L1 Service Desk Analyst with German
3 tygodni temu
Kraków, Lesser Poland Infosys Poland Sp. z o.o. Pełny etatresponsibilities : To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail. Update incidents with detailed and relevant information in a timely and effective manner; Provide updates to customers with regards to specific incidents and manage a trouble...
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L1 Service Desk Analyst with German
2 tygodni temu
Kraków, Lesser Poland Infosys Poland Sp. z o.o. Pełny etattechnologies-expected : iOS Android responsibilities : To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail. Update incidents with detailed and relevant information in a timely and effective manner; Provide updates to customers with regards to...
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L1 Service Desk Analyst with German
4 tygodni temu
Kraków, Lesser Poland Infosys Poland Sp. z o.o. Pełny etatresponsibilities :- To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail.- Update incidents with detailed and relevant information in a timely and effective manner;- Provide updates to customers with regards to specific incidents and manage a...
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Service Desk Specialist
7 dni temu
Kraków, Lesser Poland TN Poland Pełny etatWe are seeking a Service Desk Specialist to join our team.In this role, you will provide first-line support to our clients and customers, handling their inquiries and resolving issues through various channels.You will work closely with our internal teams to ensure seamless communication and collaboration, providing timely and effective solutions to our...
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Client Service Delivery Senior Administrator with Danish
7 godzin temu
Kraków, Lesser Poland Aon Pełny etatClient Service Delivery Senior Administrator with Danish KrakówThe Team collaborates closely with the Danish Teams consisting of brokers and consultants. We provide support in administrating client's policies throughout the year and helping them make the best decisions Our office is located in Cracow; however, in this role, we are open to flexibility in...
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Administrator with Danish
3 dni temu
Kraków, Lesser Poland Antal Poland Pełny etatFor our client, a renowned international company headquartered in Krakow, we are seeking Danish-speaking professionals to join the back-office team.The role: Administrator with DanishRequirements:Proficiency in Danish (B2/C1) and English (B2)Ability to quickly learn and adapt to new processes, concepts, and toolsStrong organizational and time management...
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Procurement Analyst
4 dni temu
Kraków, Lesser Poland Danish Crown AS Pełny etatWe are a food company owned by Danish farmers supplying high-quality food to customers and consumers all over the world. From butchers to business developers, we're more than 23,000 colleagues, all committed to lowering our carbon footprint and becoming climate neutral by 2050.Danish Crown Global Business Services (GBS) in Krakow is a key part of Danish...
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Procurement Analyst
2 dni temu
Kraków, Lesser Poland Danish Crown AS Pełny etatWe are a food company owned by Danish farmers supplying high-quality food to customers and consumers all over the world. From butchers to business developers, we're more than 23,000 colleagues, all committed to lowering our carbon footprint and becoming climate neutral by 2050.Danish Crown Global Business Services (GBS) in Krakow is a key part of Danish...
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Client Service Delivery Senior Administrator with Danish
3 tygodni temu
Kraków, Lesser Poland Aon Pełny etatThe Team collaborates closely with the Danish Teams consisting of brokers and consultants. We provide support in administrating client's policies throughout the year and helping them make the best decisions Our office is located in Cracow however in this role we are open to flexibility in terms of hybrid or fully virtual working arrangement.Aon is in the...
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Kraków, Lesser Poland TTEC EUROPE B.V. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE Pełny etatBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Business Development Representative with Danish-English working Hybrid in Krakow, Poland, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...
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Business Development Representative with Danish
4 tygodni temu
Kraków, Lesser Poland TTEC Europe Pełny etat:Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Business Development Representative with Danish-English working on site in Krakow, Poland, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...
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Video Content Analyst with Danish
3 tygodni temu
Kraków, Lesser Poland Arche Consulting Pełny etatVideo Content Analyst with Danish / German87_28939ObowiązkiRevision of user reports regarding website content, Analysis and identification of content according to compliance policies, Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies, Using market specific knowledge and insights...
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Kraków, Lesser Poland TTEC Europe Pełny etatAbout the RoleAs a Business Development Representative with Danish, you will be responsible for creating and delivering exceptional customer experiences while developing and maintaining strong relationships with our clients. Your primary goal is to identify sales opportunities and negotiate agreements that meet their needs.Responsibilities:- Develop account...
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Back office Analyst with Danish
2 dni temu
Kraków, Lesser Poland TN Poland Pełny etatFor our client - an international company with the main office in Krakow, we are looking for Danish speakers to join back-office teams.Requirements:Proficiency in Danish language at least B2 and English at B2 level.Quick learner and adaptable to learning new processes, concepts, and skills.Excellent organizational and time management skills.Excellent...
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Category Specialist
4 dni temu
Kraków, Lesser Poland Danish Crown AS Pełny etatWe are a food company owned by Danish farmers, supplying high-quality products to customers and consumers worldwide. Our commitment to lowering our carbon footprint and becoming climate neutral by 2050 is crucial.Job DescriptionKey Responsibilities:Collaborate with procurement teams to ensure smooth category operationsAnalyze data to optimize procurement...
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Help Desk Technician with German Skills
6 dni temu
Kraków, Lesser Poland L.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etatWe are looking for a Help Desk Technician with German Skills to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients via phone, email, and remote access.About the Role:You will work closely with our internal teams to resolve complex technical issues and provide solutions that meet our clients'...
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Help Desk Support Specialist
5 dni temu
Kraków, Lesser Poland Zurich 56 Company Ltd Pełny etatAbout the RoleZurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. As part of our global strategy, we have established a Shared Service Centre in Kraków, Poland to support advanced business functions.We are currently seeking an experienced IT Desktop Support Specialist to...
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Help Desk Professional with Customer Focus
6 dni temu
Kraków, Lesser Poland Arche Consulting Sp. z o.o. Pełny etatAbout the Job:We are seeking a highly motivated and customer-focused individual to join our team as a help desk professional.Job Responsibilities:Providing technical support to clients and addressing their IT concerns.Responding to end-user inquiries through various channels and escalating complex issues to the appropriate teams.Taking ownership of ongoing...