Service Desk Engineer with Swedish
2 tygodni temu
technologies-expected : Microsoft 365 Active Directory about-project : Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company has 90,000+ employees across the globe. We are looking for a Service Desk Engineer with English and Swedish to join our client's team. In this role, you will provide phone, email, and chat support to end users for one of our prestigious clients. As an L1 Support Engineer, you will handle incident management, service requests, change, and problem resolution following ITIL methodologies. The role requires strong communication skills, customer service expertise, and collaboration abilities to work effectively in a 24/7 shift environment. Stack: O365, Active Directory, Citrix, proficiency in Swedish and English responsibilities : Handling incoming requests via phone, email, and chat, logging incidents according to procedures. Diagnosing and resolving issues related to Windows systems, networks (LAN, WAN, VPN), and Citrix. Installing and configuring software, peripherals, and IT equipment (laptops, printers, mobile devices). Managing user accounts (Office 365, Active Directory) and performing password resets. Supporting and training users on basic IT operations. Monitoring tickets and ensuring timely issue resolution. Creating and updating documentation in the knowledge base. Collaborating with other IT teams to ensure high-quality service delivery. requirements-expected : Experienced in a service desk environment. ITIL awareness (Certification not required but is a plus). Proficiency converse in Swedish plus English. Good knowledge of Microsoft 365, Active Directory, Citrix. Hands on experience working in ITSM tools like Service Now, Remedy, etc. Customer Service/Interaction experience involving European customer i.e. US/UK based. offered : Private medical care for employees and their families at Medicover. Access to a benefit cafeteria system on the Worksmile platform. Life insurance.
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Service Desk Specialist
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatWe are seeking a Service Desk Specialist to join our team.In this role, you will provide first-line support to our clients and customers, handling their inquiries and resolving issues through various channels.You will work closely with our internal teams to ensure seamless communication and collaboration, providing timely and effective solutions to our...
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Service Desk Engineer with Italian
2 tygodni temu
Kraków, Lesser Poland Motife Sp. z o.o. Pełny etattechnologies-expected : Microsoft 365 Active Directory about-project : Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company has 90,000+ employees across the globe. We are...
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Service Desk Engineer with Danish
2 tygodni temu
Kraków, Lesser Poland Motife Sp. z o.o. Pełny etattechnologies-expected : Microsoft 365 Active Directory about-project : Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company has 90,000+ employees across the globe. We are...
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IT Service Desk Analyst with French
1 tydzień temu
Kraków, Lesser Poland ACCA Careers Pełny etatInfosys Poland Sp. z o.o. Oddział w Krakowie is seeking a highly skilled Technical Support Professional to join our team.The successful candidate will be responsible for delivering first line support services via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and email.Key Responsibilities:To...
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L1 Service Desk Analyst with German
3 tygodni temu
Kraków, Lesser Poland Infosys Poland Sp. z o.o. Pełny etatresponsibilities : To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail. Update incidents with detailed and relevant information in a timely and effective manner; Provide updates to customers with regards to specific incidents and manage a trouble...
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L1 Service Desk Analyst with German
2 tygodni temu
Kraków, Lesser Poland Infosys Poland Sp. z o.o. Pełny etattechnologies-expected : iOS Android responsibilities : To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail. Update incidents with detailed and relevant information in a timely and effective manner; Provide updates to customers with regards to...
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L1 Service Desk Analyst with German
4 tygodni temu
Kraków, Lesser Poland Infosys Poland Sp. z o.o. Pełny etatresponsibilities :- To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail.- Update incidents with detailed and relevant information in a timely and effective manner;- Provide updates to customers with regards to specific incidents and manage a...
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Language Enabled IT Service Desk Agent
1 tydzień temu
Kraków, Lesser Poland ACCA Careers Pełny etatAre you a highly skilled IT Support Professional looking for a new challenge?We're seeking a Technical Support Professional with language skills to join our team at Infosys Poland Sp. z o.o. Oddział w Krakowie.Job Description:Deliver first line support services via the Service DeskUpdate incidents with detailed and relevant informationProvide updates to...
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Kraków, Lesser Poland careersinpoland Pełny etatAt careercropper, we believe that the customer experience is paramount.Our team of experts works closely with clients to optimize their advertising campaigns and drive revenue growth through consultative sales approaches.We're seeking a skilled Cloud-Based Sales Representative with Swedish-English expertise to join our team.As a key member of our digital...
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Service Desk Analyst, Krakow
4 tygodni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout UsWe are IG Group, a global, FTSE-listed company composed of progressive fintech brands in the world of online trading and investing. We have won numerous awards for our top-class platforms, forward-thinking products, and exceptional employee experiences.We believe in financial freedom and aim to help ambitious individuals achieve it through our...
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Business Development Representative with Swedish-English
4 tygodni temu
Kraków, Lesser Poland careersinpoland Pełny etatMain Page / Jobs / Business Development Representative with Swedish-EnglishBusiness Development Representative with Swedish-EnglishTTECLevel: specialistSalary (gross): 11000 plnpublished 2025/01/25Our Krakow team is focused on digital marketing advertising, working on behalf of a world leader in online advertising. Our team works with existing customers to...
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Kraków, Lesser Poland TTEC Pełny etatBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Swedish-English Travel Customer Service in support of Booking.com working on site in Athens, Greece, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and...
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Help Desk Expert with Fluent Italian
1 tydzień temu
Kraków, Lesser Poland TN Poland Pełny etatJob DescriptionWe are seeking a Help Desk Expert with fluent Italian language skills to join our team. As a key member of our IT support team, you will be responsible for connecting our customers with our technical solutions, collaborating with diverse teams to identify and resolve customer issues, and delivering outstanding technical support.The ideal...
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E-Business Developer
2 dni temu
Kraków, Lesser Poland careersinpoland Pełny etatWe're seeking a highly skilled E-Business Developer with Swedish-English expertise to join our team.In this role, you'll be responsible for developing and maintaining strong relationships with existing customers, identifying new sales opportunities, and delivering exceptional customer service.You'll work closely with our digital marketing team to optimize...
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Business Development Representative with Swedish-English
4 tygodni temu
Kraków, Lesser Poland TTEC Pełny etatA Day in the Life:Negotiate with customers to close sales, handle objections and rebuttals.Recommend products, quote, and negotiate with customers to close deals while identifying opportunities.Become proficient at building a healthy sales pipeline to achieve main targets.Sales Requirements:Prior experience prospecting, developing accounts, negotiating, and...
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Kraków, Lesser Poland NordicJobsWorldwide Pełny etatCyprus-based Igaming Customer Support JobA leading igaming company is seeking a Customer Support Representative to join their team in Cyprus. As a customer-facing representative, you will be responsible for providing excellent support to customers via various communication channels.This is an exciting opportunity to work with a dynamic team of professionals...
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Help Desk Technician with German Skills
5 dni temu
Kraków, Lesser Poland L.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etatWe are looking for a Help Desk Technician with German Skills to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients via phone, email, and remote access.About the Role:You will work closely with our internal teams to resolve complex technical issues and provide solutions that meet our clients'...
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Help Desk Support Specialist
4 dni temu
Kraków, Lesser Poland Zurich 56 Company Ltd Pełny etatAbout the RoleZurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. As part of our global strategy, we have established a Shared Service Centre in Kraków, Poland to support advanced business functions.We are currently seeking an experienced IT Desktop Support Specialist to...
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Business Development Representative with Swedish-English
3 tygodni temu
Kraków, Lesser Poland TTEC Pełny etatDuring a Typical Day, You'll- Bring your passion to negotiate with brand knowledge to close a sale, handle objections and rebuttals during customer interactions- Recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sale opportunities- Build a healthy sales pipeline to achieve main targets-...
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Help Desk Professional with Customer Focus
5 dni temu
Kraków, Lesser Poland Arche Consulting Sp. z o.o. Pełny etatAbout the Job:We are seeking a highly motivated and customer-focused individual to join our team as a help desk professional.Job Responsibilities:Providing technical support to clients and addressing their IT concerns.Responding to end-user inquiries through various channels and escalating complex issues to the appropriate teams.Taking ownership of ongoing...