Client Management Expert

7 dni temu


Kraków, Lesser Poland Stefanini Pełny etat

About the Job

The Client Team Manager will serve as the key liaison between the client and Stefanini's team. This role requires a high level of professionalism, excellent communication skills, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

  • Coordinates the recruitment process to ensure timely hiring.
  • Develops and implements people engagement and development plans.
  • Manages operational results and resolves client escalations promptly.
  • Fosters a positive working relationship between the client and Stefanini's team.

Requirements:

  • At least 2 years of experience in IT people management.
  • Proven track record in client team management.
  • Ability to onboard new hires efficiently.
  • Strong interpersonal and communication skills.
  • Demonstrated commitment to customer service excellence.
  • Proficiency in ITIL and process improvements.

Work Environment:

This role is ideal for individuals who enjoy working in a fast-paced environment with multiple priorities. The selected candidate will be expected to work collaboratively with cross-functional teams to achieve business objectives.



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