Office Operations Manager
5 dni temu
The Role
We are seeking a highly organized and detail-oriented individual to join our community team as a Customer Service Representative. As a key member of the team, you will be responsible for providing exceptional customer service and support to our members and guests.
Your Key Responsibilities
- Respond to member inquiries and resolve issues in a timely and professional manner
- Assist with front desk operations, including managing mail, packages, and supplies
- Coordinate with vendors and partners to ensure seamless delivery of services
- Participate in community events and activities to enhance member experience
- Collaborate with the community team to develop and implement processes to improve efficiency and productivity
Requirements
Minimum Qualifications
- 1-2 years of experience in customer service, sales, or project management
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Critical Competencies for Success
- Customer-centric and a people person
- Proactive and results-driven
- Strong problem-solving and analytical skills
- Able to adapt to changing priorities and deadlines
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