Service Desk Resolution Expert
1 tydzień temu
We are seeking a highly organized and detail-oriented Service Desk Resolution Expert to join our team. In this role, you will be responsible for managing service desk escalations, working with Solutions Engineers across multiple regions, and providing updates to Operations Managers.
Responsibilities:
- Manage SLAs for Engineering Teams
- Analyze and Manage incidents/escalations for Level 2 and 3 Engineering Teams
- Trend analysis and maintain customer portfolios for Top clients and present KPIs to Management
- Collaborate with Solutions Engineering Managers across multiple regions to ensure timely resolution of escalations
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Service Desk Operator
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Service Desk Coordinator
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IT Service Desk Agent
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HR Service Desk Team Leader
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Warszawa, Mazovia, Polska Dla Piper GSC Poland Sp. z o.o. Pełny etatHR Service Desk Team LeaderYour responsibilitiesInternational HR Service Desk team, based in the Global Service Centre in Warsaw, Poland, is responsible for being the first point of contact for all Partners and Employees. The team handles HR inquiries and requests through various customer channels, including email and the employee portal.In this role, you...
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IT Service Desk Expert
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Warszawa, Mazovia, Polska WIPRO IT SERVICES POLAND Sp. z o.o. Pełny etatOur TeamAt WIPRO IT SERVICES POLAND Sp. z o.o., we value teamwork, innovation, and continuous learning. Our dynamic environment offers numerous opportunities for growth and development. As a Service Desk Analyst with English and German, you will be part of a diverse team working together to deliver exceptional results.What We OfferWe provide a range of...
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Technical Service Desk Expert
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Warszawa, Mazovia, Polska Equinix, Inc. Pełny etatAbout Equinix">We are the world's digital infrastructure company, operating over 260 data centers across the globe. Our mission is to enable digital leaders to bring together and interconnect foundational infrastructure at software speed, allowing them to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply...
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Warszawa, Mazovia, Polska WIPRO IT SERVICES POLAND Sp. z o.o. Pełny etatJob Overview:As a Service Desk Analyst, you will play a vital role in providing top-notch technical support to our customers.Responsibilities:You will be responsible for:Providing first- and second-level technical support via various communication channelsDiagnostics and troubleshooting of hardware, software, and network issuesResolving technical problems in...
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Service Desk Analyst with English and Portuguese
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Service Desk Analyst with English and Spanish
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