Aktualne oferty pracy związane z Support Experience Manager - Kraków, Lesser Poland - TN Poland
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Technical Support Manager
2 dni temu
Kraków, Lesser Poland Splunk Pełny etatCustomer Success and SupportHybrid Remote, Krakow, PolandJoin us as we pursue our exciting new vision to make enterprises secure and reliable with our unified Security and Observability Platform Our technology runs on millions of machines, both physical and in the cloud, throughout the world's leading enterprises. Our customers depend on us to monitor their...
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Banking Experience Manager
2 dni temu
Kraków, Lesser Poland Backbase Pełny etatAbout the RoleWe are seeking an experienced Banking Experience Manager to join our team at Backbase. As a key member of our product management team, you will be responsible for managing the overall banking experience for our customers.Your primary focus will be on defining and communicating product strategies, roadmaps, and plans, working closely with...
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Customer Experience Transformation Manager
7 dni temu
Kraków, Lesser Poland The HEINEKEN Company Pełny etatAt The HEINEKEN Company, we prioritize customer experience as a key driver of success.About the RoleWe are seeking a Customer Experience Transformation Manager to join our team in Kraków. As part of our Digital Backbone program, we aim to introduce seamless and user-friendly experiences for employees and stakeholders across global operations.Main...
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Technical Solutions Support Manager
7 dni temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatAbout This OpportunityJoin our team as a Technical Service Manager at TE Connectivity Corporation, and contribute to delivering high-quality technical services across multiple departments. As a Technical Service Manager, you will lead and manage the Technical Service Team, driving efficiency and effectiveness in all aspects of their work.Your Key...
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Security Support Manager 31454
2 dni temu
Kraków, Lesser Poland Splunk Pełny etatJoin us as we pursue our disruptive new vision to provide a world-class, real-time observability platform that combines logging, metrics monitoring and distributed tracing.We are a company filled with people who are passionate about our products and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers,...
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Colleague Experience and Engagement Manager
10 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the RoleWe are seeking an experienced Colleague Experience and Engagement Manager to join our team in Kraków. As a key member of our organization, you will be responsible for developing and implementing communication strategies that support colleague engagement and drive business outcomes.Your primary focus will be on creating engaging experiences for...
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Technical Sales Support Manager
7 dni temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatSelect how often (in days) to receive an alert:At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewProfessional Services, of which you will become a part, manages cross-functional services for TE Energy EMEA. It coordinates, among others...
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Technical Sales Support Manager
1 tydzień temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatSelect how often (in days) to receive an alert:At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewProfessional Services, of which you will become a part, manages cross-functional services for TE Energy EMEA. It coordinates, among others,...
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Technology Support Manager
4 dni temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatAbout the JobWe are seeking an experienced Technical Service Manager to join our team in Krakow, Poland.The successful candidate will be responsible for providing comprehensive technical support to our sales, product management, quality management, and customer service teams.Key Responsibilities:Leading and managing the smooth running of the technical...
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Employee Experience Manager
6 dni temu
Kraków, Lesser Poland Alfa Laval Mid Europe GmbH Pełny etatQualifications and SkillsTo succeed in this role, you'll need a minimum of three years of experience within Workday configuration, both in deployment and support (HCM, Recruitment). A customer-focused mindset, high level of autonomy, and excellent communication skills are essential.You'll also require analytical skills that include identifying and resolving...
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Office Support and Communications Manager
6 dni temu
Kraków, Lesser Poland Zurich 56 Company Ltd Pełny etatJob SummaryZurich Insurance Group is seeking an Office Support and Communications Manager to join our team in Krakow. This role will involve developing internal communication materials, coordinating company events, and providing administrative support to our team.Main ResponsibilitiesDevelop and implement internal communication strategies, ensuring alignment...
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Global Customer Experience Manager
2 dni temu
Kraków, Lesser Poland Splunk Pełny etatAbout UsSplunk is a leading provider of observability platforms, helping organizations deliver exceptional customer experiences. Our vision is to revolutionize the way businesses operate by providing real-time insights into their operations.We are seeking an experienced Technical Support Team Lead to join our EMEA Support team. This role will involve...
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Customer Experience Analyst
6 dni temu
Kraków, Lesser Poland careersinpoland Pełny etatJob DescriptionWe are seeking a skilled Quality Assurance Specialist to join our team in Krakow, Poland. As a Quality Assurance Specialist, you will be responsible for evaluating and analyzing customer interactions to improve customer experience and satisfaction scores.You will work closely with the Quality Assurance Manager to ensure that employees are...
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Support & Managed Services Delivery Manager
15 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatSocial network you want to login/join with:col-narrow-leftClient:NTTLocation:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:3d2f737ba6f2Job Views:3Posted:17.03.2025Expiry Date:01.05.2025Job Description:Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical...
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Learning Experience Manager
4 godzin temu
Kraków, Lesser Poland Zurich 56 Company Ltd Pełny etatAbout the JobWe're seeking a highly organized and detail-focused individual to fill the role of Junior Learning Coordinator within our Global CI Academy Team.This exciting opportunity allows you to contribute to the success of our learning initiatives while developing and growing your career in a global insurance company.As a Junior Learning Coordinator, you...
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Kraków, Lesser Poland TN Poland Pełny etatJob DescriptionWe are seeking a highly motivated and experienced customer service specialist to join our team.The ideal candidate will have a strong background in customer support, excellent communication skills, and experience working with SAP.As a member of our team, you will be responsible for providing exceptional customer service, handling customer...
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Event Experience Manager
2 dni temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatJob Title: Integrated Marketing & Events Specialist EMEAWe are seeking a highly motivated and experienced Integrated Marketing & Events Specialist EMEA to join our team. This role will be responsible for driving our brand presence and market engagement across the EMEA region.About the RoleDevelop and execute end-to-end marketing strategies for live and...
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Global Customer Experience Manager
1 dzień temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatCultivate a brighter future with TE Connectivity, where you'll unleash your potential working with diverse backgrounds and industries to create a safer, sustainable, and more connected world. Our team believes in the power of all genders and backgrounds driving innovation and success together.Job SummaryThis role is part of the Solution Center Team,...
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Production Support Engineer @
2 tygodni temu
Kraków, Lesser Poland Antal Pełny etatProduction Support Engineer Location: Kraków Contract Type: B2B Work Model: full remote, 16:00-24:00 shift Requirements: Strong written and oral English skill with the ability to work with global virtual team across multiple regions. Flexibility to work in shifts and provide on-call support, especially during weekends and public holidays. Ability to...
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Technical Sales Support Director
7 dni temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatAbout the RoleTE Connectivity Corporation is seeking a highly skilled Technical Service Manager to join our team in Krakow, Poland.This is an exciting opportunity for a professional with experience in managing technical support teams to oversee and manage the entire Technical Service Team. The successful candidate will be responsible for providing...
Support Experience Manager
2 tygodni temu
We are looking for an experienced Support Experience Manager to lead our customer support efforts in Poland. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Team Management: Lead and manage a team of customer support specialists.
- Customer Engagement: Develop and implement strategies to enhance customer engagement and satisfaction.
- Channel Communication: Provide exceptional support to customers through live chat, email, and phone interactions.
- Troubleshooting and Problem-Solving: Investigate technical issues, log accurate case information, and collaborate with internal teams to resolve customer concerns.
- Leadership Experience: Proven leadership experience in a customer-facing environment.
- Strategic Thinking: Develop and implement strategic plans to improve customer satisfaction and loyalty.
- Coaching and Development: Foster a culture of continuous learning and growth within the team.
