Customer Experience Transformation Manager

About the Role:As a Customer Experience Improvement Manager, you will be responsible for analyzing and improving customer-facing processes to enhance overall customer satisfaction. You will work closely with cross-functional teams to identify areas of improvement and develop strategies to address them.Key Responsibilities:Analyze customer feedback and data...

Aon Hewitt values innovative thinking and creativity in our employees.We are looking for a talented Transformation Manager who can help us drive business transformation.About the RoleThis is an exciting opportunity to join our team as a Transformation Manager.You will work closely with business stakeholders to understand their needs and develop solutions to...

Job DescriptionWe are seeking a skilled Quality Assurance Specialist to join our team in Krakow, Poland. As a Quality Assurance Specialist, you will be responsible for evaluating and analyzing customer interactions to improve customer experience and satisfaction scores.You will work closely with the Quality Assurance Manager to ensure that employees are...

Job DescriptionWe are seeking a highly skilled Business Transformation Manager to join our team. As a Business Transformation Manager, you will be responsible for leading finance transformation projects within Finance, supporting Transformation Consultants and Transformation Managers in successful development of agreed project deliverables for internal as...

About the RoleWe are seeking a highly skilled Transformation Manager Leader to join our team. As a key member of our organization, you will be responsible for leading GBS transformation projects within Finance, mentoring and coaching Transformation Consultants in successful development and delivery of project deliverables.Your ResponsibilitiesLead GBS...

Seeking Experienced Customer Success Manager for Key RoleJitterbit is a growing leader in the Integration Platform as a Service (iPaaS) tech space, empowering businesses to accelerate their digital journeys and future-proof their operations.We are looking for an experienced Customer Success Manager to join our team, focusing on delivering exceptional...

At HEINEKEN Kraków (HEINEKEN Global Shared Services), we believe that Customer Experience is a key driver of success. As part of our commitment to transformation and digital excellence, we are enhancing our approach to managing and improving customer experience across our global operations. With the Digital Backbone (DBB) program introducing over 40...

At KION Business Services Polska, we're passionate about delivering exceptional results through efficient operations. As a Senior Project Manager, you'll play a key role in shaping our future by driving finance transformation projects that align with our business objectives.About the RoleThis is an exciting opportunity to join our team and contribute to our...

At HEINEKEN Kraków (HEINEKEN Global Shared Services), we believe that Customer Experience is a key driver of success. As part of our commitment to transformation and digital excellence, we are enhancing our approach to managing and improving customer experience across our global operations. With the Digital Backbone (DBB) program introducing over 40...

We are committed to delivering innovative solutions that exceed our customers' expectations. As a Product Manager, you will identify areas for improvement within suite-wide features and execute enhancements that improve the customer experience.You will use analytics and customer feedback to inform and refine product decisions. This includes presenting...

Senior Programme and Project Services ManagerWe are seeking a seasoned Transformation Manager to join our team in Kraków. As a trusted partner, you will add value and provide insight-driven data across Portfolios, Programmes, and Projects.The role holder is responsible for delivery governance, reporting, and adherence to HSBC's Change Framework standards...

Customer Success Manager - IAM/IGA - Poland2 days ago Be among the first 25 applicantsSaviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity...

About the Role:This is a challenging and rewarding role that involves managing call center resources to meet customer service level targets.Key responsibilities include forecasting call volumes, creating effective schedules, and ensuring optimal staffing levels.The ideal candidate will have strong analytical skills, excellent communication and interpersonal...

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better...

Job DescriptionWe are seeking an experienced IT Project Manager to lead multiple technology projects that drive digital transformation and modernization. As a key member of our team, you will be responsible for managing software upgrades, infrastructure enhancements, and compliance-related initiatives.You will oversee project execution, collaborating with...

**Our Team**We are a tight-knit team of professionals who share a passion for innovation and excellence. Our team is committed to delivering exceptional results and making a positive impact in the lives of our clients.We are seeking a talented Customer Experience Strategist to join our team. As a key member of our customer experience team, you will be...

We are seeking a Client Services Expert to join our team at Abroad Experience. As a proactive Client Services & Procurement Specialist, you will serve as the client services expert and procurement specialist for assigned product categories within the Client Services Unit.Key ResponsibilitiesProvide exceptional customer service while acting as primary point...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

GBS (Junior) Project ManagerChoosing Capgemini means choosing a company that empowers you to shape your career in a way that suits you best. You'll be supported by a collaborative community of colleagues around the world and have access to over 70 training tracks with certification opportunities. We're proud of our award-winning stability and culture, which...

Job SummaryWe are seeking an experienced Event Programs Manager to join our team at Experis ManpowerGroup Sp. z o.o. in Cracow.About the PositionThis Event Programs Manager role involves managing event requests, input needs, and driving effective engagements to meet customer and business objectives.The ideal candidate will lead and manage the Go-To-Marketing...