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Transformation Manager

7 dni temu


Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

Senior Programme and Project Services Manager

We are seeking a seasoned Transformation Manager to join our team in Kraków. As a trusted partner, you will add value and provide insight-driven data across Portfolios, Programmes, and Projects.

The role holder is responsible for delivery governance, reporting, and adherence to HSBC's Change Framework standards and tooling.

Key Responsibilities:

  • Excellent working knowledge of HSBC Global Business Transformation Framework and stands as key guardian of it being followed by Portfolio and Programme/Project teams.
  • Leads, tracks, reviews, and controls progress and performance at clearly defined points in the process ensuring the project is delivered on time, within budget; anticipating potential risks and issues, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate.
  • Works hand in hand with the Portfolio Leads and/or Programme/Project Teams in defining required scope, quality, cost, and effort.
  • Leads and executes the Portfolio control framework effectiveness through automated and manual monitoring.
  • Manages closure activities, including post-project review and handover, benefits tracking, and Programme/Project quality assurance.
  • Actively engages in Programme/Project resource management; assists new team members to understand the project context and content, the importance of stakeholder management, and wider project goals.