Customer Experience Strategist

3 dni temu


Kraków, Lesser Poland NTIATIVE IT Recruitment Pełny etat

**Our Team**

We are a tight-knit team of professionals who share a passion for innovation and excellence. Our team is committed to delivering exceptional results and making a positive impact in the lives of our clients.

We are seeking a talented Customer Experience Strategist to join our team. As a key member of our customer experience team, you will be responsible for designing and implementing strategies to improve client satisfaction and loyalty.

**Key Responsibilities**

  1. Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
  2. Strategy Development: Develop and implement effective strategies to improve client satisfaction and loyalty.
  3. Process Improvement: Collaborate with cross-functional teams to identify and implement process improvements that enhance the overall customer experience.

**Requirements**

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Fluent in written and spoken English and French on a professional level.
  • Proven track record of success in customer experience, operations, or project management.


  • Kraków, Lesser Poland CareerArc Pełny etat

    As a Customer Experience Strategist at CareerArc, you will play a critical role in shaping the future of customer support. Our team is passionate about delivering exceptional frontline experiences that build high-performing teams and drive business success.We are seeking an experienced leader to manage a team of Technical Account Managers (TAMs). The ideal...


  • Kraków, Lesser Poland TN Poland Pełny etat

    About the RoleWe are seeking a Chief Customer Experience Strategist to join our team in TN Poland. As a key member of our organization, you will play a crucial role in crafting and implementing strategies that enable our clients to deliver outstanding customer experiences.The ideal candidate will have 15+ years of technical experience in running...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job Description:Career Summary:We are seeking a highly motivated and experienced Customer Success Strategist to join our team in the dynamic and fast-paced iPaaS industry. The ideal candidate will excel in process management, cross-functional collaboration, and data analysis.Key Responsibilities:Review customer licenses and platform usage to document their...

  • Pricing Strategist

    6 dni temu


    Kraków, Lesser Poland TN Poland Pełny etat

    At TN Poland, we are seeking a skilled Pricing Strategist to join our team. As a Pricing Strategist, you will play a key role in evaluating quantitative information and balancing profitability and willingness-to-pay for every customer.The ideal candidate will have strong analytical skills, with the ability to identify areas of improvement and drive change...


  • Kraków, Lesser Poland Arche Consulting Sp. z o.o. Pełny etat

    Job DescriptionWe are seeking an experienced Business Development Strategist to join our team at Arche Consulting Sp. z o.o. as a Product Innovation Manager, focusing on financial insights and market research.Key Responsibilities:Analyze market trends, customer needs, and competitive landscapes to identify new business opportunities, including detailed...


  • Kraków, Lesser Poland TN Poland Pełny etat

    About the Role:We are seeking a highly skilled and experienced Digital Marketing Strategist to join our team. The ideal candidate will be responsible for developing and executing targeted email marketing campaigns, creating marketing strategies, and generating Marketing Qualified Leads (MQLs) for our Sales Team.This role requires a deep understanding of...


  • Kraków, Lesser Poland I.D.C POLONIA S.A. KRAKÓW Pełny etat

    Job Title: Marketing StrategistAbout I.D.C POLONIA S.A. KRAKÓWWe are a leading FMCG company seeking an experienced Marketing Strategist to join our marketing team.Key Responsibilities:Manage people within the team and their developmentLead the management of subordinate product brands on the domestic marketDevelop concepts for new product lines, products,...


  • Kraków, Lesser Poland Hitachi Vantara Corporation Pełny etat

    About the PositionWe are seeking an experienced Technology Innovation Strategist to join our team at Hitachi Vantara Corporation. In this role, you will be responsible for developing and implementing technology innovation strategies that drive business growth and improve customer satisfaction.You will collaborate with cross-functional teams to identify...


  • Kraków, Lesser Poland TN Poland Pełny etat

    TN Poland is offering a unique opportunity for a talented Operations Digital Strategist to join our team.About the RoleAs an Operations Digital Strategist, you'll be responsible for driving digital transformation initiatives across Europe and navigating change management procedures. You'll develop comprehensive reports, business plans, and strategic...


  • Kraków, Lesser Poland TN Poland Pełny etat

    IG Group is committed to delivering exceptional customer experiences. We are seeking a skilled Customer Experience Advocate to join our team and help us achieve this goal.About the Role:Deliver exceptional customer experiences through proactive communication and issue resolution.Collaborate with stakeholders to identify and address customer pain...


  • Kraków, Lesser Poland Capgemini Pełny etat

    Digital Transformation StrategistCapgemini is seeking a highly experienced Digital Transformation Strategist to join our team. As part of our Finance team, you will be responsible for developing and executing digital transformation strategies that drive business value.About the RoleYou will work closely with clients to understand their business needs and...


  • Kraków, Lesser Poland TN Poland Pełny etat

    About the Role:We are seeking a highly skilled Mobile Marketing Strategist to join our team at TN Poland. The successful candidate will be responsible for developing and executing effective marketing strategies to grow our mobile user base, improve customer engagement, and build our brand.The ideal candidate will have a strong grasp of the mobile product...


  • Kraków, Lesser Poland FyrFly Venture Partners Pełny etat

    About the Job DescriptionWe are looking for a talented Release and Enablement Strategist to join our team. As a Release and Enablement Strategist, you will play a key role in developing and implementing strategies to optimize product release processes.You will partner with product teams, marketing, and enablement functions to create comprehensive enablement...


  • Kraków, Lesser Poland ALK-Abelló AS Pełny etat

    We are looking for a Mobile Product Strategist to help shape the future of our critical consumer app. In this role, you will oversee the management and optimization of the pollen app, ensuring smooth operation across all 11 markets.You will monitor app performance, identify areas for improvement, and implement solutions to enhance the user experience....


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job Description:About TN PolandTN Poland is a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers.We are seeking a highly skilled Customer Care Specialist to join our team in Kraków. As a key member of our support team, you will be responsible for providing top-notch service to...


  • Kraków, Lesser Poland Jitterbit Pełny etat

    Seeking Experienced Customer Success Manager for Key RoleJitterbit is a growing leader in the Integration Platform as a Service (iPaaS) tech space, empowering businesses to accelerate their digital journeys and future-proof their operations.We are looking for an experienced Customer Success Manager to join our team, focusing on delivering exceptional...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Splunk Inc, a leading enterprise technology company, is seeking an experienced Change Management Strategist to join their team.About the RoleThe successful candidate will be responsible for developing and implementing comprehensive change management plans across various programs and initiatives within the Customer Success & Experience (CSX) organization.This...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job DescriptionIn this pivotal role, you will spearhead the adoption and utilization of Cisco technologies within our customer organizations, driving value realization and growth. You will serve as the primary point-of-contact for customers, taking end-to-end ownership of their experiences.Your key responsibilities will include:Driving software and services...


  • Kraków, Lesser Poland SupportYourApp Pełny etat

    Delivering exceptional customer support requires a unique blend of technical expertise and interpersonal skills.As a Customer Support Consultant at SupportYourApp, you will be responsible for:Fostering positive relationships with customersResolving issues efficiently and effectivelyCommunicating clearly and conciselyStaying current with industry...


  • Kraków, Lesser Poland TN Poland Pełny etat

    **About the Role**We are seeking an experienced Customer Onboarding Specialist to join our team at TN Poland. As a key member of our Revenue Operations department, you will be responsible for guiding new customers through our onboarding process, ensuring a smooth transition and successful implementation.Key Responsibilities:Serve as the primary point of...