Senior Delivery Manager
7 dni temu
N-iX is a Ukrainian IT company that provides comprehensive software development services to international clients.
We are currently seeking an experienced Delivery Director to lead our delivery team.
The ideal candidate will have a strong background in IT, with a minimum of 8 years of experience in technical roles such as Software Development, QA, DevOps, or Product Ownership.
The Delivery Director will be responsible for ensuring sustainable growth of the unit through excellence in building winning teams, managing delivery operations, and focusing on enterprise and strategic accounts.
Main Responsibilities:
- Drive the organization and supervision of necessary processes, teams, structure, and technology services composition
- Ensure enterprise and strategic accounts portfolio through delivering added-value services and solutions
- Participate in contract, pre-sales, and price negotiation processes
- Support team ramp-up and onboarding
- Manage efficient and scalable sub-unit structure
- Ensure engagement methodology is followed by a team
- Work closely with customer management to understand project requirements
- Manage customer expectations & relationships with client's engineering professionals and stakeholders
- Explore additional opportunities and drive future through quality results
- Financial and contractual responsibility for engagement profitability
- Manage and monitor sub-unit financial results
Requirements:
- 8+ years of experience in IT, technical background
- 4+ years of experience as a Delivery Manager in IT service business
- Advanced level of Polish and English languages
- Knowledgeable of software design, testing, and delivery methodologies
- Fluency in methodologies as they relate to delivering and implementing IT solutions
- Excellent judgment, interpersonal communication, analytical, and negotiation skills
- Ability to multi-task and alter direction easily to accommodate changing priorities
- Strong people management and client relationship skills
- Experience in successfully delivering services to Enterprise's clients
- Experience in managing multiple distributed teams
- Proven background in managing the different types of projects (Fixed bid, Time and Material, Outcome-based, SLA) and delivering solutions
- Strong service/client-oriented attitude, focus on an outcome
- Excellent verbal and written communication skills
- Ability to manage multiple priorities across various groups
- Knowledge of the latest trends in SW technologies and tools
- Reediness to visit office (in Wroclaw or Warsaw) a few times per week.
- Experience in coaching, mentoring, and conducting training
- Experience in working with global companies.
Our Benefits:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
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