Head of Cash Application Team

3 dni temu


Warszawa, Mazovia, Polska NCR Pełny etat

About NCR VOYIX

NCR VOYIX is a leading provider of digital commerce solutions for the retail, restaurant, and banking industries. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments.

Our mission is to enable stores, restaurants, and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.

Job Overview:

NCR VOYIX is seeking an experienced Financial Process Improvement Specialist to join our Global Business Services team in Warsaw, Poland. The successful candidate will be responsible for leading a team of cash application analysts to ensure accurate and timely posting of customer payments.

Key Responsibilities:

  1. Lead a team of cash application analysts, fostering a high-performance culture and ensuring team goals are met.
  2. Oversee the cash application process to ensure accurate and timely posting of customer payments.
  3. Perform daily reconciliation of cash receipts to customer accounts, ensuring discrepancies are identified and resolved promptly.
  4. Communicate with global customers to resolve payment issues and discrepancies professionally and efficiently.
  5. Track and analyze key performance indicators (KPIs) to identify trends and areas for improvement.
  6. Ensure all cash application activities comply with company policies, industry regulations, and legal requirements.
  7. Identify and implement process improvements to enhance the efficiency and effectiveness of the cash application function.
  8. Prepare and present regular reports on cash application performance to senior management.
  9. Work closely with other departments, such as finance, collections, and customer service, to resolve issues and improve overall customer satisfaction.

Requirements:

  1. Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  2. Experience: Minimum of 3 years of experience in cash application or accounts receivable management, preferably within a global or multinational company.
  3. Skills:
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in cash application software and ERP systems.
  • Attention to detail and accuracy.
  • Ability to work independently and as part of a team.
Language: Proficiency in English; additional languages are a plus.

Benefits:

  1. Competitive salary and benefits package.
  2. Opportunities for professional growth and development.
  3. A dynamic and inclusive work environment.
  4. The chance to work with a global team and make a significant impact on the company's success.


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