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4 dni temu
We are seeking a highly skilled Desktop Support Engineer to join our technology team within the banking sector.
Key Responsibilities- Work with the global Client Response Service teams in OSD for hardware break fix, troubleshooting, and provisioning work
- Manage relationships with your counterparts globally
- Receiving equipment from leavers
- Provide user support to users for all onsite technology assets
- Develop processes to streamline and automate existing tasks, reduce team workload, and improve support to internal clients
- Around 1 year of experience on a Service Desk or Helpdesk
- Language Skills: Fluent in English both oral and written
- Proficiency in using Windows
- Proficiency with provisioning and troubleshooting different desktop hardware, including monitors and Cisco voice products
- Exposure to basic network troubleshooting skills
The role requires a strong understanding of desktop hardware and software, excellent communication skills, and the ability to work effectively in a team environment.
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