End-User Computing Professional

4 dni temu


Warszawa, Mazovia, Polska Devire Pełny etat

We are seeking a highly skilled Desktop Support Engineer to join our technology team within the banking sector.

Key Responsibilities
  • Work with the global Client Response Service teams in OSD for hardware break fix, troubleshooting, and provisioning work
  • Manage relationships with your counterparts globally
  • Receiving equipment from leavers
  • Provide user support to users for all onsite technology assets
  • Develop processes to streamline and automate existing tasks, reduce team workload, and improve support to internal clients
Requirements
  • Around 1 year of experience on a Service Desk or Helpdesk
  • Language Skills: Fluent in English both oral and written
  • Proficiency in using Windows
  • Proficiency with provisioning and troubleshooting different desktop hardware, including monitors and Cisco voice products
  • Exposure to basic network troubleshooting skills

The role requires a strong understanding of desktop hardware and software, excellent communication skills, and the ability to work effectively in a team environment.



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