Cloud Security Solutions Architect

3 tygodni temu

Warszawa, Polska Google Pełny etat

About Google Cloud

We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably.

Our team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way.

In this role as a Technical Solutions Engineer Security Cloud, you will combine software development, networking, data analysis, and systems administration expertise with an aptitude for technical consulting, troubleshooting, and analysis.

You will work across multiple customer-facing teams to improve the product's outlook, while also ensuring that global businesses and organizations continue to be successful.

This is an exciting opportunity to join our team and contribute to the growth of Google Cloud by working closely with customers to understand their business needs and challenges and articulating their issues internally.

Your relationships with customers are crucial in helping Google grow its Cloud business and helping companies around the world innovate.

Responsibilities
  • Diagnose and resolve customer problems, design and implement new operations, productivity and investigation tools to increase efficiency for Technical Solutions Engineering.
  • Act as a consultant and subject-matter-expert for stakeholders in the engineering, business, and customer organizations to resolve technical deployment issues and improve the product's outlook.
  • Obtain and maintain an understanding of Google's product technology and software architectures, build in-product self-service solutions.
  • Work with multiple product and engineering teams on understanding ways to improve the product and interact with our Site Reliability Engineering (SRE) teams to drive production excellence.
  • Advocate for our customers by representing their issues to Product Management and Software Engineering and develop innovative ways to resolve issues.
Requirements
  • Bachelor's degree in Computer Science, Information Systems, related technical field, or equivalent practical experience.
  • 4 years of experience reading code (Python or C#).
  • 4 years of experience with Relational Database Management Systems (RDBMS).
  • 4 years of experience triaging SaaS products, related technologies (Pantheon, Kibana, Datadog, Grafana), and REST API's (Chrome devtools, Postman, cUrl, Swagger).
  • 4 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
  • Ability to work non-standard working hours, including weekends, as needed.
Preferred Qualifications
  • Certification in Security such as Security+, CEH, CISM, CISSP.
  • Experience working with Linux/Unix from Kernel to Shell, file systems and client-server protocols.
  • Experience administering and troubleshooting networks, including network monitoring tools.
  • Experience writing and delivering technical training materials.
  • Understanding of web technologies (e.g., HTTP, HTML, TCP, TLS, SAML).
Compensation and Benefits

We offer competitive compensation ($120,000 - $180,000 per year) and a comprehensive benefits package including health and wellbeing, financial wellbeing, flexibility and time off, family support and care, and community and personal development opportunities.

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