Customer Support Specialist, Polish Language Expert
4 tygodni temu
We're seeking a Polish speaking Customer Support professional to join our client's team in Portugal.
Key Responsibilities:
- Provide exceptional customer support via phone and email on a range of issues;
- Deliver accurate, valid, and complete information by utilizing the right procedures;
- Take ownership of customer queries and ensure timely resolutions and responses;
- Build meaningful relationships with customers by answering their questions in a courteous, friendly, and professional manner;
- Meet and exceed customer service quality goals, compliance regulations, and productivity targets;
- Create an amazing customer experience that people value and we are proud of;
- Follow management direction and provide feedback.
What We Offer:
- Health Coverage and Private Health Care;
- Attractive Salary package;
- Fast career growth opportunities;
- Relocation support for candidates outside Lisbon.
Requirements:
- Polish C2 level;
- English B2 level;
- Ability to resolve customer concerns and create a seamless customer experience;
- Self-sufficiency and confidence in troubleshooting basic technical issues related to Connectivity, Systems & Devices;
- Ability to walk customers through complex procedures from start to finish;
- EU Citizenship or Portuguese residence.
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