Customer Support Specialist, Polish Language Expert

4 tygodni temu


Warszawa, Mazovia, Polska JL Talent Partners Pełny etat

We're seeking a Polish speaking Customer Support professional to join our client's team in Portugal.

Key Responsibilities:

  • Provide exceptional customer support via phone and email on a range of issues;
  • Deliver accurate, valid, and complete information by utilizing the right procedures;
  • Take ownership of customer queries and ensure timely resolutions and responses;
  • Build meaningful relationships with customers by answering their questions in a courteous, friendly, and professional manner;
  • Meet and exceed customer service quality goals, compliance regulations, and productivity targets;
  • Create an amazing customer experience that people value and we are proud of;
  • Follow management direction and provide feedback.

What We Offer:

  • Health Coverage and Private Health Care;
  • Attractive Salary package;
  • Fast career growth opportunities;
  • Relocation support for candidates outside Lisbon.

Requirements:

  • Polish C2 level;
  • English B2 level;
  • Ability to resolve customer concerns and create a seamless customer experience;
  • Self-sufficiency and confidence in troubleshooting basic technical issues related to Connectivity, Systems & Devices;
  • Ability to walk customers through complex procedures from start to finish;
  • EU Citizenship or Portuguese residence.


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