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Senior Network Infrastructure Specialist

1 tydzień temu

Kraków, Lesser Poland TN Poland Pełny etat
About the Role

We are seeking an experienced Network Technical Support Professional to join our team in providing exceptional technical support services to clients worldwide. As a seasoned engineer, you will be responsible for resolving complex network issues, maintaining customer systems, and collaborating with cross-functional teams to ensure seamless operations.

Key Responsibilities
  • Maintenance of customer network systems, including LAN/WAN/WLAN infrastructure.
  • Troubleshooting network issues to minimize downtime and ensure optimal performance.
  • Creation of technical documentation, conducting network audits, and processing service requests with NTT solution providers.
  • Collaboration with other IT professionals to ensure smooth operation of customer systems.
  • Staying up-to-date with emerging technologies and trends in network engineering.
Requirements
  • At least 2 years of experience in network engineering.
  • Excellent analytical abilities to diagnose and resolve network issues effectively.
  • Good knowledge of switching and routing technologies, primarily Cisco solutions.
  • Ability for occasional trips to on-site activities.
  • Proficient in network protocols such as TCP/IP, BGP, OSPF, MPLS, QoS, EIGRP.
  • Document editorial skills (documentation, audits, etc.) in Polish and English.