Cloud Systems Administrator Lead
4 dni temu
We're seeking a skilled Cloud Systems Administrator Lead to join our Managed Services team at SAS. This role will involve installing, configuring, maintaining, supporting, and servicing customer SAS cloud systems & environments hosted by SAS or deployed on the customer's premises.
Key Responsibilities:- Deliver exceptional customer service using a customer-first mindset.
- Provide hands-on administration, maintenance, and installation of SAS Enterprise software and solutions.
- Support global PSD/Partner delivered batch jobs and automations.
- Manage day-to-day work through SAS Cloud ticketing systems using CIS best practices.
- Implement IT Service Management best practices for change, incident, and problem management.
- Create and maintain service documentation.
- Configure, manage, monitor, and debug mid-tier software.
- Manage container-based applications in cloud container services.
- Develop tools and software to manage SAS and third-party software.
- Diagnose, document, report, and resolve system problems.
- Collaborate with external customers and support teams.
- 5+ years of experience in writing programs in multiple languages.
- Two years of experience in end-user and system administrator consulting.
- Bachelor's degree in Computer Science, Mathematics, Statistics, or related quantitative field.
- Right to work in Poland.
- Programming language expertise, operating systems, utilities, services, and editors.
- Technical knowledge of internal workings, diagnostic tools, and system features.
- Aptitude for solution visualization.
- Scripting and software programming skills.
- Excellent written and oral communication skills.
- Ability to learn new facilities quickly.
- Understanding of interdependencies between systems and software.
The estimated annual salary for this position is around 120,000 PLN (~ 25,000 EUR) based on industry standards and Polish location considerations.
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