Post-Implementation Consultant
1 dzień temu
About the Role
We are seeking a highly skilled Post-Implementation Consultant to join our team at Veeva Systems. As a Post-Implementation Consultant, you will be responsible for providing expert guidance to our biopharmaceutical customers on the optimal use of Veeva Vault, our cloud-based platform for life sciences.
Key Responsibilities
- Collaborate with customer business and IT staff to understand their requirements and deliver tailored solutions.
- Help customers to leverage the full potential of Veeva Vault through post-implementation services.
- Design and implement configuration solutions to meet customer needs.
- Act as a customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams.
- Guide customers in adopting industry best practices and driving change management methodology.
Requirements
- 4+ years of experience in configuring, supporting, and implementing software solutions.
- Experience in working in customer-facing roles and managing customer expectations.
- Excellent verbal and written communication skills in English.
- At least a Bachelor's degree or equivalent in a relevant field, preferably in STEM or a similar field.
What We Offer
- Allocations for continuous learning and development.
- Health and wellness programs.
About Veeva Systems
Veeva Systems is a global leader in cloud-based software for the life sciences industry. Our mission is to be our customers' trusted partners, ensuring they leverage the full potential of our solutions.
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