Post-Implementation Consultant

1 dzień temu


Warszawa, Mazovia, Polska Veeva Systems Pełny etat

About the Role

We are seeking a highly skilled Post-Implementation Consultant to join our team at Veeva Systems. As a Post-Implementation Consultant, you will be responsible for providing expert guidance to our biopharmaceutical customers on the optimal use of Veeva Vault, our cloud-based platform for life sciences.

Key Responsibilities

  • Collaborate with customer business and IT staff to understand their requirements and deliver tailored solutions.
  • Help customers to leverage the full potential of Veeva Vault through post-implementation services.
  • Design and implement configuration solutions to meet customer needs.
  • Act as a customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams.
  • Guide customers in adopting industry best practices and driving change management methodology.

Requirements

  • 4+ years of experience in configuring, supporting, and implementing software solutions.
  • Experience in working in customer-facing roles and managing customer expectations.
  • Excellent verbal and written communication skills in English.
  • At least a Bachelor's degree or equivalent in a relevant field, preferably in STEM or a similar field.

What We Offer

  • Allocations for continuous learning and development.
  • Health and wellness programs.

About Veeva Systems

Veeva Systems is a global leader in cloud-based software for the life sciences industry. Our mission is to be our customers' trusted partners, ensuring they leverage the full potential of our solutions.



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