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Customer Solutions Leadership Manager

1 tydzień temu


Katowice, Silesia, Polska TN Poland Pełny etat
About the Team:

We are seeking an experienced leader to join our Customer Solutions Engineering team in the EEM region. The ideal candidate will have a strong understanding of business needs and a collaborative approach to working with stakeholders across diverse functions.

Responsibilities:
  • Leadership of the CSE team across 16 countries in the EEM region.
  • Development of strategic plans for CSE operations, ensuring alignment with business objectives.
  • Collaboration with cross-functional teams to drive business results.
  • Representation of CSE in high-priority customer meetings and influencing specifications.
  • Cost management and compliance with engineering policies.
  • Prioritization of safety in customer solutions.
  • Representation in KONE product standardization forums.
  • Management of process performance and implementation of actions to improve efficiency.
  • Contribution to the continuous improvement of engineering capabilities.