Dutch Speaking Customer Support Representative

1 dzień temu


Łódź, Łódź Voivodeship, Polska Credit Control Pełny etat

Welcome to Credit Control, a leading automotive brand where we strive to deliver exceptional customer experiences. As a Customer Care Advisor with Dutch, you will play a vital role in supporting our customers and ensuring their interactions with us are positive and lasting.

About the Role

This is an exciting opportunity for a multilingual professional to join our team. You will be responsible for assisting customers at various touchpoints throughout their journey with our brand. Your key responsibilities will include:

  • Providing relevant information to customers via phone, email, and chat communication
  • Encouraging customers to engage with our products and services
  • Handling inquiries and issues by collaborating with different teams
  • Delivering seamless, customer-focused service across digital and physical platforms
Requirements

To succeed in this role, you will need:

  • Fluency in Dutch (C1+ level)
  • Fluency in English (C1+ level)
  • Experience in handling customer service tasks
  • Strong teamwork skills and ability to prioritize tasks effectively
  • Excellent communication skills and a friendly approach to customer service
What We Offer

We offer a range of benefits, including:

  • A competitive salary range
  • MEDICOVER medical healthcare
  • A hybrid work model with opportunities to work from home
  • A positive atmosphere with excellent work-life balance
  • Modern office facilities in the city center
  • Opportunities to grow in an international environment


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