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Customer Success Advocate

2 tygodni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
About This Opportunity

We are seeking a highly motivated Operational Support Expert to join our Client Success Shared Services team in Warsaw, Madrid, or Riga. As a Consultant, Client Success, you will be responsible for managing the operational relationship for 15-20 clients, driving their business growth through exceptional support and assistance.

You will serve as a functional specialist, reporting to the Head of Client Success, Shared Service Hub Europe. Key responsibilities include:

  • Providing expert-level operational support to clients, addressing their concerns and needs in a timely and effective manner.
  • Collaborating with cross-functional teams to resolve complex issues and optimize performance.
  • Designing and implementing process improvements to enhance client experience and efficiency.
  • Developing and maintaining strong relationships with clients and internal stakeholders.
  • Staying current with the latest payment processing trends, Visa solutions, and technologies to provide excellent client experiences and generate new sales leads.