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Software Application Support Professional
1 tydzień temu
To be successful in this role, you will need to have 2-3 years of experience in a similar technical support or engineering role. Your technical expertise should include areas such as TCP/IP networking, databases (especially MS SQL), Windows Server OS, virtualization, and web services.
You should also have excellent command of English (spoken and written), strong customer service abilities, and proficiency in root cause analysis and problem-solving techniques. Additionally, you should be able to collaborate with cross-functional teams, including product development and customer success.
Key Responsibilities:
- Providing technical support for designated software applications.
- Documenting support cases and creating knowledge base articles.
- Collaborating with product development and customer success teams.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry.
