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Senior Support Coordinator

1 tydzień temu


Poznań, Greater Poland Royal Australian and New Zealand College of Obstetricians and Gynaecologists (RANZCOG) Pełny etat
Job Description

RANZCOG's CPD team is responsible for delivering high-quality support services to doctors across Australia and New Zealand. We are seeking a Senior Support Coordinator to join our team on a 2-year fixed term contract basis.

In this role, you will work closely with our CPD team to provide exceptional customer support, manage overdue processes, and support the CPD audit process. You will also have the opportunity to collaborate with other teams to drive improvements in service delivery and user experience.

To succeed in this role, you will need to have strong customer service skills, a proven track record of delivering results in a fast-paced environment, and excellent communication and interpersonal skills.

Key Responsibilities:

  • Manage CPD-related enquiries and respond to customer inquiries.
  • Collaborate with the CPD team to deliver high-quality support services.
  • Develop and implement process improvements.
  • Liaise with stakeholders to ensure effective communication.