Aktualne oferty pracy związane z SalesForce Technical Support and Process Optimization Specialist - Gdańsk - Margo

  • SalesForce Support Specialist

    1 tydzień temu

    Gdańsk, Polska Margo Pełny etat

    SalesForce Technical Support - Effectiveness Analyst Location : Remote, PolandWorking hours 15:00 to 24:00 CETFor one of our client, we are looking for a SalesForce Technical Support — Effectiveness Analyst. You will be a part of a young, innovative and high-profile team. We have a spontaneous and vibrant culture, and we truly believe in team spirit and...

  • Salesforce CPQ Consultant

    7 dni temu

    Gdańsk, Polska TechTorch Pełny etat

    Company Overview:TechTorch is a leader in digital transformation, partnering with private equity firms and Fortune 500 companies to deliver cutting-edge Salesforce solutions powered by AI. Our global team of experts excels in driving business efficiency and growth through innovative technology.Position Overview:We are seeking an experienced Salesforce CPQ...

  • Technical Support Specialist

    2 dni temu

    Gdańsk, Pomerania, Polska Astek Group Pełny etat

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Astek Group. As a key member of our IT infrastructure, you will be responsible for delivering technical support for internal and third-party applications.You will cooperate daily with the Development team, Business team, third-party Vendor, Infrastructure team,...

  • RTR Process Optimization Lead

    4 dni temu

    Gdańsk, Pomerania, Polska Fortum Corporation Pełny etat

    Job DescriptionRTR Process Specialist Role Summary:We are seeking a highly skilled RTR Process Specialist to join our Global RTR Leadership Team. As a key member of the team, you will be responsible for ensuring the efficiency and effectiveness of our end-to-end process through the use of technology and standardized across the organization.Key...

  • Technical Support Specialist

    2 godzin temu

    Gdańsk, Pomerania, Polska Wipro Technologies Pełny etat

    We are seeking a skilled Technical Support Specialist to provide technical assistance to multiple customers in a shared services environment.Job DescriptionThe ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks effectively in a fast-paced environment.Provide first and second-level IT...

  • Technical Support Specialist

    2 dni temu

    Gdańsk, Pomerania, Polska Wipro Technologies Pełny etat

    We are seeking a skilled Technical Support Specialist to join our team at Wipro Technologies. The successful candidate will be responsible for providing top-notch customer support, troubleshooting issues, and maintaining accurate documentation of incidents.Job DescriptionThe ideal candidate will have 6-24 months of experience in a service desk or technical...

  • Salesforce Marketing Cloud Consultant

    1 tydzień temu

    Gdańsk, Pomerania, Polska Jit Pełny etat

    Join to apply for the Salesforce Marketing Cloud Consultant role at Jit TeamSalary: 125 - 160 PLN net/h + VAT on B2BRemote: remote work or elastic hybrid from TricityWhy choose this offer?You can expect a flexible work organizationThe international work environment will give you the opportunity to interact with the English language on a daily basisThe Jit...

  • Database Optimization Specialist

    4 dni temu

    Centrum, Gdańsk, Polska KUBO Pełny etat

    We are seeking a seasoned Database Optimization Specialist to join our team at KUBO in the banking industry.Key responsibilities:Tune and optimize SQL queries from both application and database sidesEnhance database performance through advanced optimization techniquesTroubleshoot underoptimized database setups and resolve performance issuesImplement and...

  • Salesforce CPQ Implementation Specialist

    6 dni temu

    Gdańsk, Polska TechTorch Pełny etat

    Company OverviewTechTorch is a global leader in digital transformation, partnering with private equity firms and Fortune 500 companies to deliver cutting-edge Salesforce solutions powered by AI. Our team of experts excels in driving business efficiency and growth through innovative technology.Position OverviewWe are seeking an experienced Salesforce CPQ...

  • Technical Support Specialist

    6 dni temu

    Gdańsk, Pomerania, Polska Wipro Technologies Pełny etat

    At Wipro Technologies, we are seeking a skilled Technical Support Specialist to provide technical support to multiple customers in a shared services environment. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction.The ideal candidate...

  • Business Process Improvement Specialist

    2 dni temu

    Gdańsk, Pomerania, Polska Lyreco Pełny etat

    Business Process Improvement SpecialistWe are seeking a Business Process Improvement Specialist to join our customer support team at Lyreco. As a key member of our customer support department, you will be responsible for analyzing and improving our business processes to enhance customer support.Main Responsibilities:Identify areas for process improvement...

  • Process Optimization Consultant

    3 dni temu

    Gdańsk, Pomerania, Polska Fortum Pełny etat

    ResponsibilitiesAs a Process Optimization Consultant, you will work closely with finance experts to plan, blueprint, test, and implement our new ERP system.The successful candidate will contribute to other OTC-related finance transformation strategies, change initiatives, and continuous process improvements.Responsibilities include:Collaborating with finance...

  • Technical Support Specialist

    18 godzin temu

    Gdańsk, Pomerania, Polska Atlassian Pełny etat

    About the RoleAs a Technical Support Specialist at Atlassian, you will be part of a global team that provides 24x7 support to help customers. You will own our largest and most important customer issues, performing triage, root cause analysis, debugging, and troubleshooting across one-to-many Atlassian products.You will lead and participate in customer-facing...

  • Process Optimization Specialist

    1 dzień temu

    Gdańsk, Pomerania, Polska TN Poland Pełny etat

    About the RoleWe are looking for a highly skilled Automation and Control Expert to join our team at TN Poland. As an Advanced Process Control (APC) Engineer, you will be responsible for delivering custom application solutions that drive improvements in product quality, production capacity, and energy usage.You will work closely with our customers to...

  • Data Optimization Specialist

    7 dni temu

    Centrum, Gdańsk, Polska KUBO Pełny etat

    Job DescriptionWe are seeking an experienced Data Optimization Specialist to join our team at KUBO. If you have a passion for database performance tuning, optimization techniques, and high availability configurations, this role may be the perfect fit.Main Responsibilities:Optimize SQL Queries: Enhance database performance by optimizing SQL queries from both...

  • Senior Developer

    18 godzin temu

    Gdańsk, Pomerania, Polska Arla Foods Pełny etat

    Arla Foods is driving innovation in the dairy industry, and we need talented professionals like you to help us succeed. As a Senior Salesforce Developer, you will play a crucial role in shaping our digital ecosystem and delivering business-critical solutions.About the RoleYou will be responsible for designing and developing features and applications that...

  • Automation and Process Optimization Manager

    6 dni temu

    Gdańsk, Polska HedgeServ Limited Pełny etat

    About the RoleHedgeServ Limited, a leading global fund administrator, is seeking an Automation and Process Optimization Manager to join our Business Solutions Group.Job Description:Develop and implement ETL processes from diverse sources into our accounting and reporting systems, enhancing data accuracy and efficiency.Leverage technology to automate internal...

  • Salesforce Solution Designer

    4 dni temu

    Gdańsk, Pomerania, Polska TN Poland Pełny etat

    TN Poland is looking for a skilled Salesforce Solution Designer to join our IT team. As a Senior Solution Architect, you will work with the IT products in Commercial ART and set the functional and technical direction for our solutions in Sales and Service Clouds.You will collaborate closely with project and support teams, ensuring that our solutions align...

  • Technical Support Specialist ID31858

    7 dni temu

    Gdańsk, Pomerania, Polska TN Poland Pełny etat

    We are seeking a highly skilled and motivated Technical Support Specialist to join our team at TN Poland. As a Junior IT Support Engineer, you will play a crucial role in providing top-notch technical support to clients using Shopify.Key Responsibilities:Provide first-level technical support via phone, email, or chat;Focus on resolving critical issues...

  • Lead Developer

    18 godzin temu

    Gdańsk, Pomerania, Polska Arla Foods Pełny etat

    Are you passionate about Salesforce and eager to make a meaningful impact? Join Arla Foods, a company that values innovation and excellence. As a Senior Salesforce Developer, you will have the opportunity to work on cutting-edge projects that drive business success.About UsArla Foods is a global leader in the dairy industry, with a strong commitment to...

SalesForce Technical Support and Process Optimization Specialist

1 tydzień temu

Gdańsk, Polska Margo Pełny etat

Welcome to Margo, a dynamic consulting company, where innovation meets expertise. We are looking for a highly skilled SalesForce Technical Support — Effectiveness Analyst to join our young, ambitious team.

As a key member of our international team, you will partner with commercial teams to enhance sales efficiency through process improvements, tools selection, implementation, reporting, and training. Your primary objective will be to secure adoption and maximize the ROI of our Sales Tech stack.

  • Drive process improvements and best practices regionally, providing CRM Salesforce support to regional commercial organizations.
  • Work closely with stakeholders in a highly international context to deliver relevant reports and sales performance insights.

Detailed Responsibilities:

  • Offer L2 technical support primarily to AMER organization, but also to any other region where tickets are assigned to.
  • Responsible for a suite of sales tools, conducting training, assisting managers and users with the goal of driving adoption and ROI.
  • Monitor and improve essential commercial processes: measure process effectiveness, identify bottlenecks and inconsistencies, review and optimize processes, deploy new processes effectively thanks to strong communication and change management skills.
  • Develop and maintain key reports and dashboards to capture and communicate key customer intelligence within the CRM system.
  • Collaborate with your peers and IT Team to continuously improve the CRM system to optimize customer centricity.
  • Nurture long-term partnerships with key internal stakeholders to implement, track, and report key metrics to drive performance while providing user support and gathering feedback.
  • Stay up-to-date with industry trends to identify new ways of improving our sales process efficiency.

Your background:

  • Significant experience in Technical Support, IT Support with increasing responsibilities.
  • Knowledge of Analytics: Reporting, Dashboarding with the ability to structure and execute complex analyses and synthesize into clear insights.
  • Previous experience administrating a CRM system is a must, Salesforce knowledge is a plus.
  • Experience working in a fast-paced environment that requires strategic thinking, resourcefulness.
  • Results-oriented decision making and commitment to excellence.
  • Able to work independently and as part of a cross-functional team.
  • Above all, you're not afraid to go outside of your comfort zone, you're proactive, a fast learner, and have a great sense of team spirit.
  • Excellent communication skills including business English proficiency.

Margo offers a unique opportunity to grow professionally and personally, with benefits such as:

  • Possible salary range from 9,000 zł to 14,000 zł per month.
  • Ability to work on ambitious projects in an international consulting company.
  • Permanent contract or B2B cooperation.
  • Benefits such as medical care and sports card.
  • Co-financed trainings, certification exams, and post-graduate studies.
  • Internal training and the possibility of using our know-how.
  • Possibility to use our library free of charge.
  • Individual approach and development opportunities (career path planning, ability to change the project and position, possibility to get involved in outside-project activities with additional remuneration).
  • Possibility to influence the shape of the company, openness to your ideas and willingness to implement them.
  • Excellent working atmosphere, integration events.