Customer Service Representative with Slovenian
1 dzień temu
We are seeking a highly skilled Customer Service Representative with excellent Slovenian language skills to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients, resolving their queries, and ensuring their satisfaction.
Key Responsibilities- Manage business queries and inbound calls, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process requests and update data in our database, ensuring accurate and efficient record-keeping.
- Document interactions in our ticket system, maintaining a clear and concise record of customer communications.
- Collaborate with other team members to leverage and develop their capabilities, contributing to a positive and supportive team environment.
- Contribute to projects in various departments outside of regular responsibilities, demonstrating adaptability and a willingness to learn.
- Excellent Slovenian language skills at C1/C2 level, with a strong command of English at minimum B2 level.
- Enthusiastic and communicative approach, with a willingness to support customers and provide exceptional service.
- Courage to face new challenges and opportunities, with a great approach to teamwork and focus on internal and external customers.
- Experience in customer service is an asset, but not required.
- Online recruitment process, ensuring a smooth and efficient hiring experience.
- Hybrid Work model, offering flexibility and work-life balance.
- Private medical care in LuxMed Group, providing comprehensive health coverage.
- MyBenefit Cafeteria Platform, offering a range of benefits and perks.
- Group Life Insurance after the probation period, providing financial security.
- Additional day off for your Birthday, celebrating your special day.
- Additional two days off per year for voluntary activities of your choice, promoting work-life balance.
- Employee discount for high-quality Amway products, offering exclusive benefits.
- Annual Bonus depending on the yearly company and individual performance, recognizing outstanding contributions.
- Various portfolio of internal&external trainings, providing opportunities for growth and development.
- Possibility of growth inside of organization, offering career advancement opportunities.
- International team environment, fostering diversity and collaboration.
- Relocation package for candidates outside Poland, supporting relocation efforts.
- Numerous company events and office initiatives, promoting team building and socialization.
- Family atmosphere with no formal dress code, creating a relaxed and welcoming work environment.
- Attractive office location in the heart of Krakow, offering a convenient and inspiring workspace.
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