Customer Service Representative with French Language Skills
1 dzień temu
We are seeking a highly skilled Customer Service Representative to join our team in Krakow, Poland. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities- Provide customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
- Stay up-to-date with product and service information to provide accurate and helpful responses to customers
- C2 proficiency in French
- C1 proficiency in English
- Experience in handling customer service calls and emails
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Access to training and development programs
Capita is a leading business services provider with over 55,000 employees operating in the UK, Europe, India, and South Africa. We partner with clients to deliver innovative solutions that transform and simplify the connections between businesses and customers, governments, and citizens.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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