Customer Service Representative with German Language Skills

1 dzień temu


Kraków, Lesser Poland Randstad Polska Pełny etat
Customer Service Agent with German

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent with German language skills. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Analyze and resolve customer queries, providing accurate and helpful information
  • Share knowledge on administrative and technical requests, including products and invoices
  • Make changes to the system as required
  • Forward faults or calls to other departments as necessary
Requirements:
  • Proficiency in German language at least C1 level
  • Knowledge of English language at least B1/B2 level
  • Willingness to work in shifts
  • Customer-oriented attitude and excellent communication skills
  • Good knowledge of MS Office
What We Offer:
  • Attractive salary up to 9,900 PLN gross
  • Relocation package
  • Employment contract
  • Multisport card or multicafeteria benefit systems
  • Stationary work model
  • Private medical care
  • Group insurance
  • A day to volunteer
  • Opportunity to become Internal Trainers
  • International work environment
  • Work-life balance
  • Employee Assistance Program

Join our team and take the first step towards a rewarding career in customer service. Apply now and become a part of our dynamic team



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