Travel Customer Service Representative with German

1 dzień temu


Kraków, Lesser Poland Antal Sp. z o.o. Pełny etat
Job Title: Travel Customer Service Specialist with German

Are you a customer service professional with a passion for languages? Do you have a strong background in customer support and a fluency in German?

We are looking for a highly skilled and motivated Travel Customer Service Specialist with German to join our team at Antal Sp. z o.o. in a 100% remote position.

Responsibilities:
  • Provide exceptional customer service to clients via phone and email
  • Offer travel consultancy and assistance to customers through our system
  • Assist customers with unexpected travel difficulties and provide after-sales service
  • Introduce process improvements to enhance customer experience
Requirements:
  • At least 1 year of experience in customer service
  • Fluent German language skills (min. C1)
  • English language skills (min. B2)
  • Excellent interpersonal and organizational skills
The Offer:
  • Home office equipment reimbursement
  • Annual financial bonus
  • Private medical cover for you and your family/partner
  • Multikafeteria system (choose from multisport card, vouchers, etc.)
  • Life insurance
  • Career-focused technical and leadership training
  • Additional days off

Check out other interesting jobs on: https://en.antal.pl/candidates



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