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Expert Process Consultant

2 tygodni temu

Warszawa, Polska Schenker Technology Center Warsaw Pełny etat

About Schenker Technology Center Warsaw

We are a global logistics network with a service center in Bucharest, playing a pivotal role in connecting the world. Our services cover Finance and Accounting, Air and Ocean, and Business Support, offering diverse opportunities tailored to your unique talents and ambitions.

Our Commitment

At Schenker Technology Center Warsaw, your success is what matters to us. We foster a culture of growth and development, where your aspirations are our priority.

Job Description

  • End-to-End responsibility for project implementation
  • Compiles and elaborates functional and non-functional requirements
  • Identifies dependencies, synergies and redundancies
  • Documents detailed demand requests, as-is and to-be process definition, organizes approval process
  • Creates process definitions and use case solution design
  • Creates diverse documentation
  • Creates test cases and test plans; organizes User Acceptance Test
  • Updates Service Catalogue
  • Supports Lead Business Analyst with all tasks, particularly reviews, maintenance of functional components, etc.
  • Supports business in profitability calculations (business cases)

Qualifications

  • Minimum 3 years experience in business process management and/or business process analysis
  • Experience using automation and robotic tools
  • Process or workflow modelling tool experience
  • Lean Six Sigma knowledge would be a plus
  • Ideally experience with Robotics Process Automation (RPA) application
  • Experience identifying process improvements and beneficial technology usage will be a plus
  • Ability to work effectively in customer driven environment
  • Proactive and problem-solving attitude
  • Enthusiasm and commitment to delivering quality results to tight deadlines
  • Very good project management and time management skills
  • Flexibility and independent work ability
  • Good analytical and communication skills
  • Strong business, system acumen and customer service orientation
  • Willingness to travel overseas for meetings and workshops
  • Fluent spoken and written English. German language skills will be a plus