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Operations Management Executive

2 tygodni temu

Poznań, Greater Poland Nter Talent Pełny etat

Job Summary:

We are looking for an experienced Logistics Operations Manager to join our team at Nter Talent. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences, streamlining supply chain operations, and driving business growth through strategic initiatives.

Key Responsibilities:

  • Manage delivery performance metrics to ensure high levels of customer satisfaction.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and deploy new tools and technologies to automate and improve delivery processes.
  • Maintain a robust reporting framework to provide regular updates on delivery performance.
  • Support crisis communication efforts to address customer issues.

Requirements:

  • Proven experience in supply chain management, transportation, or customer service.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Knowledge of data analysis and SQL.