Technology Adoption Specialist

1 tydzień temu


Kraków, Lesser Poland Cisco Systems, Inc. Pełny etat

Cisco Systems, Inc. is committed to helping customers fully embrace our technologies and achieve maximum value.

Key Responsibilities
  • Drive software utilization to ensure customers realize the full potential of Cisco technologies.
  • Proactively manage renewal risks and facilitate workshops to track adoption progress and successful onboarding.
  • Build strong relationships with customers to understand their challenges and collaborate with cross-functional teams to identify valuable use cases.
  • Act as a technology advocate, offering feedback to Cisco's product teams and staying updated on the latest technologies and industry trends.
Required Skills and Qualifications
  • Knowledge of a single technology architecture or equivalent certification such as CCIE.
  • Experience developing software adoption plans across a technology portfolio.
  • Experience building relationships with both technical and business stakeholders.
  • Experience leading cross-functional virtual teams in a matrix organization.
  • Familiarity with recurring revenue concepts, margin, and attrition.
  • Experience in positioning and driving Buying Programs (EA, SPNA, WPA).
  • Experience in providing ATR analysis and forecast based on software adoption.

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