Warranty Specialist

At Konecranes, we aim to provide exceptional customer experiences built on the professionals behind our brand. Our commitment to diversity is the driving force behind our growth, and we welcome individuals with various backgrounds and skills that enrich our community. We foster an environment where everyone can be themselves, making Konecranes a unique workplace.

Job Summary:

We are seeking a skilled Warranty Specialist to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, and have 2-3 years of experience in a similar position, preferably in the technical industry. The successful candidate will demonstrate a high level of attention to detail, initiative, and proactivity in their activities.

Responsibilities:

• Collaborate with the SAP purchasing department as a team member.
• Accept, register, and verify reported defects on completed investments, organizing and coordinating the troubleshooting process.
• Participate in technical inspections of equipment, documenting notes, reports, and inventory, and conducting technical analyses of project documentation and verifying applications.
• Prepare letters as part of ongoing correspondence with customers, subcontractors, and investors.
• Cultivate relationships with factories and external suppliers in cooperation with the operational department.
• Archive all documentation related to specific warranty issues.
• Source necessary parts and collaborate with purchasers.

Requirements:

• Excellent English written and verbal communication skills.
• 2-3 years of professional experience in a similar position, ideally in the technical industry.
• Aesthetic sense, attention to detail, initiative, and proactivity in activities.
• A 'can-do' attitude and willingness to learn.
• English - C1/B2 level.

We Offer:

• An ideal opportunity to gain a rich professional experience in an organization with high operating standards.
• A new position in the company and the possibility to work in an international environment.
• An employment contract.
• Competitive remuneration, medical care, and life insurance.

Data Protection Clause:

1. I hereby consent to the processing of my personal data contained in my application by Konecranes, specifically by Konecranes and Demag Sp. z o.o. based in Gdańsk, for the purposes of conducting the recruitment process.

2. I hereby consent to the processing of my personal data contained in my application by Konecranes, specifically by Konecranes and Demag Sp. z o.o. based in Gdańsk, for the purposes of future recruitment processes, including also other positions.

3. I was informed by the Data Protection Administrator, namely Konecranes and Demag Sp. z o.o. based in Gdańsk (contact: ul. Azymutalna 9, Gdańsk), that:

• Providing personal data in the CV is voluntary, but necessary for the recruitment process. The consequence of not providing personal data will be the impossibility of conducting the recruitment process. The personal data will be processed based on Article 6(1)(a) and (c) of the General Data Protection Regulation of 27 April 2016 (RODO).
• I have the right to access my personal data and the right to rectify, erase, restrict processing, the right to data portability, the right to object, and the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Personal data will be stored until the end of the recruitment process, but not longer than 3 years from the date of sending the CV.
• Personal data will not be subject to automated processing.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive, and sustainable way. That's why, with professionals in over 50 countries, we are trusted every day to lift, handle, and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.