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Customer Service Expert for France

1 tydzień temu

Poznań, Greater Poland LiNA Medical ApS Pełny etat
Job Overview

We are looking for a highly motivated and organized Customer Advisor to join our team in France. The successful candidate will have a passion for delivering exceptional customer service and working in an international environment.

Main Responsibilities
  • Customer Support: Offer high-quality customer care to French customers.
  • ERP System Management: Manage customer orders, pricing, and inventory within the ERP system.
  • Correspondence: Handle correspondence with customers, suppliers, and manufacturers as needed.
Additional Responsibilities
  • Vigilance Management: Oversee the vigilance process, ensuring compliance with regulations and maintaining accurate records.
  • Recall Process: Assist in recall processes, collaborating with manufacturers and ANSM as required.