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Customer Success Agent

1 tydzień temu

Poznań, Greater Poland Tellent Pełny etat
About the Team

Our team is made up of passionate and dedicated individuals who are committed to delivering exceptional customer experiences. We believe in empowering our colleagues to take ownership of their work and strive for excellence in everything we do.

We're a collaborative team that values transparency, independence, and engagement. We're always looking for ways to improve our workflows and processes to ensure we deliver the best possible service to our clients.

Your Journey

As a new member of our team, you can expect to spend your first few months getting to know the team and our products, focusing on KiwiHR and Javelo as they need your focus most. Within six months, you'll be becoming a better and better Technical Support agent by investigating cases and resolving problems in chats.

After 12 months, you'll be an expert in resolving customer cases and looking for your field to settle in. We want to use your potential the best we can but also encourage you to explore other projects and help you grow even more.