Software Support Team Lead Specialist

5 dni temu


Warszawa, Mazovia, Polska Iyuno Poland Sp. z o.o. Pełny etat
Iyuno Poland Sp. z o.o. - Driving Innovation in Application Support

This role is key to our mission to simplify work and life for our clients and their people.

About the Job:

As a Technical Support Operations Manager, you will lead and mentor the application support team, driving continuous improvement and fostering a problem-solving culture.

Key Responsibilities:
  1. Manage support processes and oversee the support process.
  2. Lead and mentor the application support team.
  3. Act as an escalation point for complex issues.
  4. Implement proactive measures to prevent recurring issues.
Qualifications & Skills:
  • Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience)
  • 3+ years of experience in application support, with at least 2 years in a leadership role
  • Strong leadership and team management abilities.
  • Excellent communication skills (written and verbal)
  • Problem-solving mindset with a focus on continuous improvement.

  • Software Support Team Lead

    1 tydzień temu


    Warszawa, Mazovia, Polska Axiom Software Solutions Limited Pełny etat

    Objective:Lead a team of 7 members providing support to 3 different systems. The team is split not only across the 3 systems but also into 3 shifts: 08:00 – 16:00, 13:00 – 20:00, and 16:00 – 00:00.Systems OverviewMIC: Integration of accounting automatic processes. Main technical knowledge required: Microservices in Java running in OpenShift.Accounting...

  • Lead Software Architect

    1 tydzień temu


    Warszawa, Mazovia, Polska Axiom Software Solutions Limited Pełny etat

    Axiom Software Solutions Limited is seeking a Lead Software Architect to lead and coordinate a team of 3/4 developers.Job DescriptionThe Lead Software Architect will be responsible for leading and coordinating a team of 3/4 developers in a squad, ensuring efficient delivery of projects.The Lead Software Architect will work closely with the development team...


  • Warszawa, Mazovia, Polska Software International Pełny etat

    Administrative Support Specialist - Merchant AccountsWe are seeking a highly skilled and detail-oriented Administrative Support Specialist to join our Merchant Accounts team at Software International. The ideal candidate will provide confidential and executive-level administrative assistance to both the Senior Executive and to Clients/Merchants.The role...


  • Warszawa, Mazovia, Polska Team Connect Pełny etat

    Job DescriptionAt Team Connect, we are seeking an experienced E-Commerce L1 Platform Support specialist to join our team. As a key member of our e-commerce platform support team, you will be responsible for providing high-quality technical support to internal customers, developers, and prospects across Europe.**Key Responsibilities:*** Deliver premium and...

  • Team Lead

    6 dni temu


    Warszawa, Mazovia, Polska Helmes - Software Development Company Pełny etat

    We're seeking a seasoned Team Lead to join our software development team at Helmes. As a key player, you'll be responsible for leading project teams and ensuring they have everything needed to succeed.With at least 3 years' experience in the IT industry and a proven track record of inspiring and motivating teams, you'll be well-equipped to take on this...


  • Warszawa, Mazovia, Polska Axiom Software Solutions Limited Pełny etat

    Objective: Lead a team of 7 members providing support to 3 different systems. The team is split not only across the 3 systems but also into 3 shifts: 08:00 – 16:00, 13:00 – 20:00, and 16:00 – 00:00.Systems Overview:MIC: Integration of accounting automatic processes. Main tech knowledge required: Microservices in Java running in OpenShift.Accounting...


  • Warszawa, Mazovia, Polska BEC Financial Technologies branch in Poland Pełny etat

    Software Engineering Team LeadWe are seeking a highly skilled and experienced Software Engineering Team Lead to join our team at BEC Financial Technologies branch in Poland. As a key member of our organization, you will be responsible for leading our software engineering team to deliver high-quality software solutions that meet the needs of our customers.Key...


  • Warszawa, Mazovia, Polska Neustark ag Pełny etat

    At Neustark, we're driven by a single mission: to remove one million tons of CO2 in 2030 and beyond. Our goal is to create a sustainable future for generations to come. To achieve this, we need to reduce and remove CO2 from the atmosphere now.We're a tight-knit team of around 60 neustarkers, working collaboratively and internationally. Our passion and...


  • Warszawa, Mazovia, Polska Pracujw Pełny etat

    Job DescriptionWe are seeking a highly skilled and experienced Software Development Team Lead to join our team at Pracujw. As a key member of our software development team, you will be responsible for leading a team of 6-8 members and applying agile techniques to support your team's growth and success.Key Responsibilities:Lead a software development team to...


  • Warszawa, Mazovia, Polska ZEN Pełny etat

    Customer Support Team Lead (Poland/remote)About Us:At ZEN, we believe that payment processing should be as effortless as taking a breath—essential to exist but barely noticeable at all. Our goal is to make everyone's finances velvety smooth thanks to a truly peaceful payment platform. We are committed to delivering exceptional customer experiences and...


  • Warszawa, Mazovia, Polska Software Mind Pełny etat

    IT Infrastructure Support SpecialistWe are looking for an experienced IT Infrastructure Support Specialist to join our team. The successful candidate will be responsible for providing high-level technical support and troubleshooting complex technical issues.The ideal candidate will have excellent knowledge of Linux environments, including CentOS, RedHat, and...


  • Warszawa, Mazovia, Polska Jit Team Pełny etat

    Salary: PLN/MD on B2B You can expect a   flexible work organization The  international work environment will give you the opportunity to interact with the English language on a daily basis Project We are looking for our client an experienced specialist to join their team responsible for managing production environments and supporting Release Management...

  • Support Team Lead

    2 tygodni temu


    Warszawa, Mazovia, Polska TN Poland Pełny etat

    With our excellent customer service, the support teams are the glue that holds together the marketplace. We ensure that the operations between customers, restaurant partners, and courier partners all run smoothly. As our Support Team Lead, you will manage our local support team and inspire a high-quality standard of service that we provide to our customers...


  • Warszawa, Mazovia, Polska Team Up Pełny etat

    We are looking for a highly skilled Technical Lead to join our team at Team Up. As a Lead Fullstack Developer, you will play a critical role in taking ownership of our key financial sector project.In this position, you will be responsible for leading the development of web applications using Java and Angular. You will also define technical direction and...

  • IT Support Services Lead

    1 tydzień temu


    Warszawa, Mazovia, Polska Axiom Software Solutions Limited Pełny etat

    Axiom Software Solutions Limited requires a senior systems specialist to oversee its team's support activities. This includes managing a team of 7 members who provide support to 3 different systems: MIC, Accounting Data Notes, and Accounting Data Hub.Key ResponsibilitiesDevelop and implement strategies for integrating accounting automatic processes via MIC,...

  • Product Support Team Lead

    3 tygodni temu


    Warszawa, Mazovia, Polska Xcenda, LLC Pełny etat

    Product Support Team LeadApply locations: Krakow, Poland; Warsaw, PolandTime type: Full timePosted on: Posted YesterdayJob requisition id: R25833Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If...


  • Warszawa, Mazovia, Polska Rossum Pełny etat

    Position OverviewRossum is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will play a vital role in ensuring the satisfaction and success of our clients. You will be the primary point of contact for addressing customer inquiries, providing technical assistance, and delivering exceptional...


  • Warszawa, Mazovia, Polska EQT Group Pełny etat

    EQT Group, a global investment organization, is seeking an experienced Tech Lead to join its Deal Value Stream team in Warsaw. As part of the company's expansion plans, this role will play a key part in shaping the engineering culture and leading technical efforts.The successful candidate will have the opportunity to work with modern technologies, lead a...

  • Support Team Lead

    3 tygodni temu


    Warszawa, Mazovia, Polska Wolt Pełny etat

    At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    The TN Poland team seeks a highly skilled and experienced professional to fill the role of PPT Accounting Support Team Lead. This position requires exceptional leadership abilities, technical expertise in support and development, and effective communication skills.About the Job:This is a challenging opportunity for a talented individual to lead a team of 7...